Banks, Financial Services Organizations, Insurance Companies require CRM, ERP, Digital Process Automation (DPA) Tools for managing their customer lifecycle — onboarding new clients, supporting them, and cross-selling other services.
Telecommunications Providers or ISPs need omnichannel customer experience (CX) solutions with capabilities of handling millions of customers. KM, Self-Service, Chat, ChatBot, CRM Engagement Center, and VOC Solutions support the operations.
FMCG, Consumer durable industry needs distribution, logistics, and customer/dealer management solutions. Digital Process Automation (DPA), CRM, ERP for Manufacturing, and Financial Management are the most helpful tools for modern businesses.
Knowledge Management, Campus Management for Higher Education enhance Student Experience. Onboarding, scheduling programs to engage with the students, alumni need mobile-first, cloud-first automation tools.
Entertainment businesses thrive on Customer Experience (CX) by offering the audience an easy way to book tickets, deliver content through the cloud, or book seating in theaters and auditoriums. CRM, Web-Self Service, Chat, ChatBot help in fulfillment.
Healthcare Industry Solutions include Patient Experiences Management Solutions such as CRM, Self-Service Knowledge Management, Omni-channel Customer Service, ERP, Field Service, ChatBot, and other solutions that integrate with IoT.
Technology Service Providers, Internet Businesses need modern Customer Experience (CX) and Employee Engagement Solutions. The industry needs cloud-based ERP, CRM, BPM, and Other Solutions, ensuring operational excellence.
Retail and Commerce industry thrives on creating differentiated experiences for their customers. The industry needs modern Customer Engagement tools, deep integration with billing, financial system, loyalty, marketing, and e-commerce storefronts.
Travel, Travel Related Services, Hotels, Resorts, Airlines, and Other Experience businesses need sophisticated CRM, CX Programs, Web Self-Service, Knowledge Management, ERP, HCM, and Digital Process Automation for managing their operations.
Whether you are in trading, brokerage services, or manufacturing irrespective of any industry, you need to support your ecosystem of partners, customers, and employees using Cloud Infrastructure, SaaS Applications, and Marketing Automation tools.
Ensure answer consistency across channels and departments
Customer Experience Transformation Project using Oracle platform
Field Service Workforce Optimization Solution
Customer Engagement, Sales, and Marketing solution
Streamlining customer engagement and ensuring answer consistency
CX and Contact Center Automation
MakeMyTrip.com halved avg. call handling time and increased revenue with CX Cloud
Reducing Customer Effort and Increasing Staff Productivity
Customer Engagement Center Applications
Customer engagement on phone, email, chat, and social channels
Digital Process Automation Solution for a leading Reinsurance Company
Low-Code Solution for Complex BPO Processes
Digital Process Automation Solution for a leading Professional Training Provider
Virtuos implements Agiloft Contract Lifecycle Management (CLM) at Securitas
Hike works with Virtuos to implement Agiloft CLM for automating Contracts
Fabindia automates Contracts and Vendors Supply Management with Agiloft CLM
Giftcart.com is live with Magento E-Commerce Platform built by Virtuos.Dev