Con
sul
tareConsultare means "Experts to consult" on Customer
Digital Strategy, Operational efficiency, and Digital Workplace Transformation.Explore More
CRM DIGITALCRM Mastermind Design, Digital strategy,
Implementation, and Professional Services
CUSTOMER EXPERIENCEWorld's first "CX and Digital" Fusion of
technologies and transformation services
EMPLOYEE EXPERIENCEHR Technologies, Digital WorkPlace Programs,
Talent Management, and EX Strategy
ENTERPRISE IT
SERVICESThe Digital Automation, Engineering, and IT
Infrastructure & Ops to Digital Technologies
KEY PARTNERSExperience Partnerships (PX) with leading brands
offering software/platforms
About CRM DigitalDigital CRM Applications — Sales, Service,
Marketing, and Commerce
Com
pa
nyCompany with a team that has the explicit mission to
change the world — big change, big objectives, a brand-new system never done
before.Explore More
ABOUT VIRTUOSThe birth of an idea that stretches the Virtuosos
and the customer
OUR BUSINESSThe anatomy of modern business at Virtuos —
Consulting to Digital Business
CUSTOMER
SUCCESSCustomer success stories, case studies, insights,
and resources
CAREERSExplore an enriching and rewarding career in
sales, marketing, engineering, etc.
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“Agiloft is the leading provider of adaptive web-based business process management
solutions for organizations of all sizes. Founded in 1991, the vision of Agiloft was to
enable the creation of custom, enterprise-class business applications without
programming. Using J2EE as the foundation for the adaptive platform and then built
out-of-the-box applications on top of it. The result has been steadily accelerating
growth and over 2.5 million users now depend on Agiloft to manage their Service Desk,
Contracts, Assets, Repairs, Changes, Billing, CRM, Regulatory Compliance, and custom
processes.”
Domo optimizes your business by connecting you to the data, people, and expertise you
need to improve business results. DoMo provides an ideal solution for data aggregation
from multiple sources and products, with readily available connectors for leading
enterprise solutions, for meaningful analysis of data and actionable insights. The team
at DoMo brings experience from some of the most recognizable brands, including Amazon,
American Express, Ancestry.com, eBay, Endeca, Facebook, Google, LinkedIn, MLB.com,
Omniture, salesforce.com, and SAP.
Verint® Systems Inc. (NASDAQ:VRNT) is a global leader in Actionable Intelligence®
solutions for customer engagement optimization, security intelligence, and fraud, risk
and compliance. Today, more than 10,000 organizations in 180 countries count on
intelligence from Verint solutions to make more informed, effective and timely
decisions. Our Actionable Intelligence solutions help organizations address three
important challenges: Customer Engagement Optimization; Security Intelligence; and
Fraud, Risk and Compliance. We help our customers capture large amounts of information
from numerous data types and sources, use analytics to glean insights from the
information, and leverage the resulting Actionable Intelligence to help optimize
customer engagement, enhance security, and mitigate risk.
A Global Leader in Customer Experience Solutions, [24]7 is redefining the way companies
interact with consumers. They help businesses attract and retain customers, and make it
possible to create a personalized, predictive, and effortless customer experience. They
give companies the unparalleled ability to know and act on consumer intent in
milliseconds. By applying the power of big data and machine learning, they've developed
predictive models that have been tuned by more than one billion annual interactions and
have in depth knowledge of more than 70 consumer journeys across multiple verticals.
ClickSoftware develops software that is used by service companies to schedule and
dispatch field service employees. ClickSoftware contains advanced decision-making
algorithms that help managers optimize their business practices, helping them complete
more calls per day, week, month, and year. ClickSoftware is the biggest, most versatile
company in this field, delivering a complete end-to-end mobile workforce solution to the
service industry that is comprised of over 20 years of experience and more than 500
person-years in research and development. The solutions address the fundamental
questions of job fulfillment for any service organization, providing unparalleled
visibility and control of business operations.
Over the past decade, the OpenMethods team has been making the omnichannel contact center
a reality for Oracle CRM clients. They have been developing and deploying a suite of
high ROI SaaS solutions, which elegantly solves the issues of integrating traditional
legacy communications and workforce management platforms into the Oracle CRM platform.
OpenMethods’ industry leading SaaS platforms enable the omnichannel contact center by
elegantly, quickly and deeply integrating communications and telephony platforms with
Oracle Service Cloud. The media bar solution (Harmony) integrates all telephony
applications and ‘PopFlow Studio’ is a drag-and-drop visual developer, automating
thousands of lines of CTI code with a click of a button.
Enterprises increasingly see multiple places wanting to adopt and experiment with
chatbots and virtual assistants. The most common use case is still customer service, but
the IT service desk and HR are popular employee-facing use cases. Employee support for
field workers, experts, agents, or sales is all use cases that we see from our vast 10+
years of experience in CX space. Aury is a pre-packaged, Build-to-Go,
Implement-to-transform digital chatbot engine powered by AI, NLP, and ML technologies.
Aury leverages both Microsoft and Google technologies to deliver signature
conversational experiences.
NetSuite is the world’s leading provider of cloud-based business management software.
NetSuite helps companies manage core business processes with a single, fully integrated
system covering ERP/financials, CRM, ecommerce, inventory, and more.
With more than 15,000 customers in over 200 countries, NetSuite is operating on a global
scale and reach unmatched by its competitors. Comprehensive functionality with
industry-specific support for a broad range of industries means NetSuite works the way
your business works. Built from the ground up for the cloud, NetSuite lowers costs and
reduces hassle for IT. One data model spanning back office financials to customer
records to professional services provides complete visibility and simplified
integration.
UiPath is leading the "automation first" era — championing one robot for every
person, delivering free and open training and collaboration and enabling robots to learn
new skills through AI and machine learning. Led by a commitment to bring digital era
skills to more than a million people, the company’s enterprise Robotic Process
Automation (RPA) platform has already automated millions of repetitive, mind-numbing
tasks for business and government organizations all over the world, improving
productivity, customer experience, and employee job satisfaction.
Automation Anywhere is the leader in Robotic Process Automation (RPA), the platform on
which more organizations build world-class Intelligent Digital Workforces. Automation
Anywhere’s enterprise-grade platform uses software bots that work side by side with
people to do much of the repetitive work in many industries. It combines sophisticated
RPA, cognitive, and embedded analytic technologies. More than 2,800 customer entities
and 1,600 enterprise brands use this AI-enabled solution to manage and scale business
processes faster, with near-zero error rates, while dramatically reducing operational
costs. Automation Anywhere provides automation technology to leading financial services,
insurance, healthcare, technology, manufacturing, telecom, and logistics companies
globally.