• Contact
  • cxdesk Help


Building High Performance Teams with Real-Time Agile Frameworks.

Connect & 360° Outlook

Introducing Dynamic Real-time Performance Reviews

In a Deloitte’s 2019 survey showed that using alternative workers can enhance organizational performance. Performance and Talent are so intrinsically linked that it’s strategically important to introduce alternative workforce such as "Agnitor" and "Opencoder" to enable the organization to deliver superior results.

It’s high time organizations realize a transformative approach to hiring, developing, and managing employees. Every employee wants to know what's expected of her and how well she can meet the organization's expectations. At Virtuos, we simplified the process by focusing on two aspects of performance: results and behaviors — the what and the how of an individual’s achievements.

You benchmark your performance on an everyday basis using OKRX — Objectives; KRAs; Experiences.
InTune & InTouch

InTune & InTouch

Weekly InTune managed by you through various systems ensures that you are on track with your work, and progressing as per your weekly calendar. With Monthly InTouch, we seek to know memorable moments you created for our customers, your progress on OKRX and engagement levels.

Quarterly Connect Program


A Quarterly Connect Program — assembly of three "InTouch" meetings you have with your Manager/Supervisor. "Connect" seeks to gauge your alignment with four quadrants of Balanced Scorecard and progress you made with OKRX. We want to see the +impact you created for customers and organization.

Creating ExperienceJob with 360

360o Outlook

Annual summary of your four Connects adjudging your Outlook for the future and maturity in creating ExperienceJob for customers and organization. We take ABCDE framework as the foundational guidance and see the +impact you made on Balanced Scorecard, and the potential you hold.


Experience Voice is a monthly activity to record constructive feedback from the Company to Employee, and Employee to the Company in a collaborative manner. The Experiences (X) are measurable using ABCDE Metrics for teams and managers.
A + B + C + D + E = X
Experience Voice Template consists of X Factor; OKRX Alignment with Balanced Scorecard quadrant - Financial, Learning, Innovation, and Results (FLAIR); ExperienceJob Architecture and Virtuosoship eDexterity. The Direct, Indirect, and Inferred Feedback - VOE (Voice of the Employee) is not part of the Experience Voice process.

Our ABCDE Factors

Our unique ABCDE framework boosts business performance by exploiting the growing digital dexterity of employees.

Attitude ~ Aptitude ~ Altitude

Your response to stimuli. Feelings and Emotions. Passion and belief in the company also signify attitude.

Behaviours and Mindset

Your Social Skills, Digital Etiquette, Teamwork, Integrity, and variety of other factors form your behaviour.


Capabilities ~ Competency

Your ability to perform and achieve. Your skills, experience needed to perform experiencejob. Your skills are benchmarked.

Diligence ~ Determination

Quantum of Change you bring in through your efforts. It’s Quantitative impact on Revenue and Profitability. And the determination to do so.

Ethics ~ Civility

Experience ~ Ethics ~ Civility

Articulate values and set expectations to deliver "experience". How you treat your colleagues, customers, and how you are aligned with Virtuos ethics.

Rewards Performance

Tie it to pay

See Performance

The best judge is the team leader

Fuel Performance

What do great team leaders do?


Please apply if you are looking for promising and challenging career options.
Join virtuos team