THE AGILENTERPRISE™ BUSINESS
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Rigour Design
Rigour design for Salesforce is built on a foundation for great customer service and engagement by collecting disparate data, assembling it into a single view of the customer, and offering up key insights on the next best action.
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Rigour Design
Multi X Platformation
Modern CRM technologies must support new Multi-Experience (MX) Journeys for customers by using Rainbow CX powered Mesh App and Service Architecture (MASA).
Rainbow CX
Rigour Design
CRM Domain Industry Expertise
Virtuos delivers Industry prolific competency and CRM Mastermind strategy for aligning the organization on business-driven outcomes creating a new source of competitive advantage.
C For Customer
Rigour Design
01 WE ARE SALESFORCE FOCUSSED
Virtuos - Salesforce Focused

Virtuos springs a new Strategic Business Unit (SBU) — Rigour to focus on Salesforce Ecosystem of Products and Services.

Virtuos has more than ten years of proven experience in rolling out multiple CRM and CX consulting and implementation projects. Utilizing our core strengths, we are entering Salesforce practice to achieve the goals of our customers set out by sales, marketing, customer service, field service, digital commerce leaders, and chief digital officers.

These goals may include improving customer satisfaction, acquiring new customers, retaining existing customers, creating a single view of the customer, cross-selling to customers, and improve campaign response rates

OUR EXPERIENCE EDGE

CRM and CX Portfolio of Services

Customer experience and CRM implementation services continue to be in high demand with the advent of digital business transformation. CRM functionality falls into five main categories: sales, marketing, customer service, field service and e-commerce, as well as several cross-CRM applications.

Consultare services
CX Strategy, Design, and Architecture 95%
Business 4.0 Consulting Skills 90%
Flexibility and Customer Success 98%
Project Management and Execution 85%
02 WE DON’T JUST IMPLEMENT, BUT MASTERMIND.
Virtuos - Mastermind

We deliver four main disciplines of CRM implementation — Sales, Service, Marketing and Click Field Service.

Virtuos delivers solutions built around Salesforce to support more industries in greater depth. We have products for E-Commerce/Retail, Online Travel, Hospitality, Higher Education, and Non-Banking Finance. We also invested in the Salesforce core platform and designed for extending, configuring, and building on many of the products that Salesforce offers.

Rigour’s continual investment in innovation and its supporting Salesforce ecosystem have enabled us to build industry specialization conforming to Business 4.0 standards.

LEARN MORE ABOUT PACE LAYERED APPROACH
03 SALESFORCE + RIGOUR
FOR SELECT INDUSTRIES
Salesforce Service Cloud

Rigour for E-Commerce on Salesforce

E-Commerce

Salesforce Service Cloud

Salesforce Service Cloud

Rigour for Travel & Hospitality on Salesforce

Travel & Hospitality

Salesforce Service Cloud

Salesforce Sales Cloud

Rigour for Hi-Tech on Salesforce

Hi-Tech

Salesforce Sales Cloud

Salesforce Force and Community

Rigour for Higher Education on Salesforce

Higher Education

Salesforce Force and Community

Salesforce Sales and Service Cloud

Rigour for Non-Banking on Salesforce

Non Banking Finance

Salesforce Sales and Service Cloud

Salesforce Sales and Service Cloud

Rigour for Automotives on Salesforce

Automotives

Salesforce Sales and Service Cloud

04 DISCOVER OUR LATEST STORY
Virtuos - Rigour Latest Story
NOV 19-22, 2019 | SAN FRANCISCO
Virtuos teams have attended Dreamforce consecutively for more than eight times.
Virtuos - Rigour Latest Story
Oct 05, 2019 | GURUGRAM
Virtuos to create CRM Mastermind Talent pool for Rigour Salesforce practice.
Virtuos - Rigour Latest Story
SEP 07, 2019 | GURUGRAM
Rigour is the new name for Salesforce Practice. We are hiring.
Virtuos - Rigour Latest Story
AUG 12, 2019 | GURUGRAM, INDIA
Virtuos plans to focus on Salesforce Practice through SBU.