01. VISION CONNECT

Set operational objectives, establish a connect with the cross-functional team, and understand CX initiatives to manage current state (CXOpia).

You are in safe hands

Virtuos has implemented over 200 CX projects across diverse verticals and technology domains with high Customer Success rate.

Schedule CX Primer

02. TECH INSIGHTS

Insight into the technologies that help customers to evaluate, measure and act on customer perception, sentiment, and experiences.

Our Technology Portfolio

Virtuos has certified professionals on multiple CRM Technologies such as Salesforce, Oracle, Microsoft, and Creatio (formerly BPM’Online).

See our Portfolio

03. PACE LAYERED STRATEGY

It is a framework of "Pace Layers" with the precise definition of strategic goals, and how these goals are achieved through a process of iteration.

Differentiation Strategy

Systems of records and processes focus on standardization. Using our NOW framework, we structure various differentiation techniques.

See PLUS methodology

04. HAPPIESTS CULTURE

It’s not just a happy working environment; it’s employees’ own space — where they are obsessed to deliver happiness to customers.

Happiests Building Blocks

Our unique h-a-p-p-i-e-s-t-s building blocks define the characteristics of our culture. These nine styles fit into integrated culture framework.

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