Virtuos has implemented dozens of CRM Projects for E-Commerce Industry Vertical.Go to Industry Solutions
Virtuos Consultare delivers Industry’s leading Oracle Service Cloud Implementations. Oracle Service Cloud (Formerly RightNow CX); Oracle Field Service Cloud (Formerly TOA) Oracle Policy Automation (OPA) and Oracle Digital Assistant.Get Started
Virtuos delivers the most Integrated Solutions for Sales, Pre-Sales and Post-Sales. Because Customer Experience (CX) is not a siloed solution destined for one department or one function.
Oracle Eloqua and Oracle Content and Experience Cloud equip B2B marketers with best-in-class lead and campaign management tools.
Oracle Responsys and Oracle Mobile Cloud empower B2C marketing teams with the tools to deliver the relevant, engaging experiences.
Oracle BlueKai empowers marketers with tools to acquire the best customers, target more precisely, create, and deliver more targetable media campaigns.
Oracle Maxymiser enables marketers to test and personalize customer experiences across channels and devices by driving more relevant engagement.
Oracle Infinity is an analytics solution that harnesses big data and works in real-time to collect, process, and deliver actionable customer intelligence.
Oracle CrowdTwist enables personalized customer engagement and reward programs that increase brand value and drive purchase frequency.
Stronger brand relationships with customers by making support and answers to questions available on demand.
Efficient and effortless customer experiences when dealing with complex inquiries that create direct upsell opportunities.
Enhanced inbound marketing efforts with chatbot-powered landing pages to quickly connect, educate, and qualify leads.
Higher levels of engagement amongst sales teams with access to evergreen information and ability to manage sales, HR, and IT inquiries through seamless backend integration.
Innovative ways to seamlessly connect with consumers when they want, and across the channels they prefer.
Voice-enabled interactions across touchpoints to create memorable and differentiated customer experiences.
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Progressive web apps are here to disrupt the traditional mobile app ecosystem with intuitive, hyper-responsive, lightweight UX designs. Virtuos has built PWA for Oracle CX Products for Agents to use Tablets, iPhone, and Android phones to assist their customers wherever they are. Know more...
We chose RightNow, because of exceptional Consulting Approach that Venky and Virtuos offered for Flipkart.VP-Technology Flipkart.com
With KANA solutions, we are able to meet the challenge of providing the best experience for our customers.Head of Technology Standard Chartered Bank
RightNow CRM implemented by Virtuos has helped us in managing our Customer Experiences better.Chief Technology Officer MakeMyTrip.com
01. VISION CONNECT
Set operational objectives, establish a connect with the cross-functional team, and understand CX initiatives to manage current state (CXOpia).
You are in safe hands
Virtuos has implemented over 200 CX projects across diverse verticals and technology domains with high Customer Success rate.Schedule CX Primer
02. TECH INSIGHTS
Insight into the technologies that help customers to evaluate, measure and act on customer perception, sentiment, and experiences.
Our Technology Portfolio
Virtuos has certified professionals on multiple CRM Technologies such as Salesforce, Oracle, Microsof,t and Creatio (formerly BPM’Online).See our Portfolio
03. PACE LAYERED STRATEGY
It is a framework of "Pace Layers" with the precise definition of strategic goals, and how these goals are achieved through a process of iteration.
Systems of records and processes focus on standardization. Using our NOW framework, we structure various differentiation techniques.See PLUS methodology
04. HAPPIESTS CULTURE
It’s not just a happy working environment; it’s employees’ own space — where they are obsessed to deliver happiness to customers.
Happiests Building Blocks
Our unique h-a-p-p-i-e-s-t-s building blocks define the characteristics of our culture. These nine styles fit into integrated culture framework.Learn More
Travel & Hospitality
Banking & Financial Services
NON BANKING FINANCE