NEXORAMANexorama is our new model for innovating and
diversifying into new areas.
ABOUT GIFTCART.COMWith huge strengths in technology, experience
design, strong commitment and insight to make Giftcart.com a leading
name in e-gifting globally, the team has put together some of the
industry's first and unique propositions such as Personality based
gifting, Gift Wizard, Gift Registry, Wish list, Event Butler, Advanced
Search and more.
ABOUT INDIC.COMIndic is a company that has digital experience
platforms to serve a broad range of audiences with consistent, secure
and personalized access to products, services, and experiences across
many digital touchpoints.
Indic has a portfolio of brands in stealth mode. For more
ABOUT SWEVEN DIGITALSweven is a brand new company with 1000+ Man years
of CRM and Customer Experience Proficiency. Sweven branched out to craft
a new story of Sweveners — The dreamers and doers operating in the
Trillion Salesforce Economy. Sweven is headquartered in San Francisco
with operations and delivery centers in India and fast expanding into
other regions. For more
ABOUT TEKCORPTekcorp offers complete Cloud Transformation
Journeys for the customers along with IT Infrastructure Services such as
Networking, Storage, Security, and Trust Management across Industry
verticals. Tekcorp also operates Technology Division in alliance with
leading partners. For more
Virtuos springs Vivacis, the newest business and “in love with Customer
What is Vivacis?
Vivacis is a Digital Automation Consulting Practice at Virtuos
High growth companies need to accelerate quickly by composing the building blocks of
digital business – people, processes and technologies for efficient and effective
delivery of differentiated Customer Experience (CX). Vivacis adjoins processes with
technologies at the speed of the thought.
CONTRACTS DEFINE WHO DOES WHAT, A DEFINED PRICE, AND OVER A SPECIFIED
TIME.The businesses have gone digital years ago. Still many (including digital)
businesses rely heavily on contracts, especially in their B2B relationships by using tools that are
quite ineffective. Contracts must determine who is responsible when things go wrong, whether in a
transaction or in the overall relationship.CLM from Agiloft powered by Virtuos Vivacis™ framework services —
the digital automation solution at the speed of the thought.
CX LEADER AUTOMATES CONTRACTS
Team of Agiloft certified developers with other CRM Practitioners engage
with our Consultare Professional teams.
Both of the CEOs from Agiloft and Virtuos met in Agiloft’s headquarters
to kick off the partnership for a longer haul.
Agiloft and Virtuos share a common philosophy of 100% customer success by
automating building blocks of business.
Virtuos Vivacis has implemented several projects in the APAC region
across industries using Agiloft powerful CLM Platforms.
CX Marries Digital
The world’s first CX + Digital fusion to deliver “CustomerWide” (aka
Customer360) ready CLM practice.
Contracts are integral to signature customer experience. Virtuos knows it
better by integrating CLM for departments.
CX is Brand
CX suffers when your contracts are not automated. Vivacis integrates CLM
with CX processes across all the touchpoints.
CX as Policy Automation
Extend CLM with Policy Automation tools to help customer service solve
queries with First Call Resolution (FCR).
We map your processes on the PLUS model to deliver Organization
360 transparency and ecosystem to make CLM a core application.
CREATIO LEADS IN THE SPACE OF LOW CODE NO CODE SPACE
OF CRM AND BPM.Virtuos and Creatio working together to solve some of the major business
challenges.Speeds delivery of software crucial to digital business.
Every business needs new or revised software to digitize its customer engagements and
operations.Core operational processes automate what we do as
a business. These Low Code No Code applications automate an enterprise's most important business
process(es) — those that define its purpose.Creatio CRM — Sales, Service, Marketing, and Digital Process Automation
(DPA) powered by Virtuos Vivacis™ framework services — the digital automation solution
at the speed of the thought.
VIVACIS + CREATIO
Powerful Partnership Driving Customer Success
Virtuos Vivacis and Creatio (formerly BPM’Online) have been partners for
years transforming enterprise and mid-market customers across the globe.
Virtuos Vivacis implemented Creatio across wide industry segments.
Certified Team of over 15 Developers and Consultants
RPA IS A FIRST AND NECESSARY STEP TO TRUE TRANSFORMATION
Unless you are a digital-first, new economy company, your contact center is littered with legacy
applications. RPA is a first and necessary step in your digital transformation journey. But the
journey cannot stop there. It must evolve to include deeper dimensions of automation and AI,
such as chatbots for customer self-service, dynamic case management, and dynamic process
RPA FOR CONTACT CENTER
Best Practices for RPA in Customer Service
RPA helps onboard agents faster, boosts their confidence, increases their productivity, and
allows them to deliver a higher quality of service. Virtuos Vivacis and Automation Anywhere
partner to deliver digital transformation in CX.
Vivacis unlocks greater opportunities within the contact center to make operations more
customer-centric by implementing RPA, evangelizing, and driving adoption. Our industry best
practices help customers fine-tune their workforce to best serve customers by extending
CXDesk to harness RPA.
Cost savings to contain the impact of COVID-19 to boost new hires to get attracted to
delivering customer service and allowing them to be more productive. Our integrated PLUS
methodology helps you to apply systems of engagement by using coalesce of chatbots,
decisioning, and RPA.