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Creatio DPA
Creatio DPA

DIGITAL TRANSFORMATION AT
THE SPEED OF THOUGHT

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Agiloft CLM
Agiloft CLM

GARTNER MAGIC QUADRANT LEADER IN
CONTRACT LIFECYCLE MANAGEMENT

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ERP First Strategy
ERP First Strategy

VIRTUOS VIVACIS BECOMES ORACLE
NETSUITE PARTNER TO LAUNCH ERP

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VIVACIS, THE CHAMPIONS OF SUCCESS

Virtuos springs Vivacis, the newest business and “in love with Customer Success”.
What is Vivacis?
Vivacis is a Digital Automation
Consulting Practice at Virtuos

High growth companies need to accelerate quickly by composing the building blocks of digital business – people, processes and technologies for efficient and effective delivery of differentiated Customer Experience (CX). Vivacis adjoins processes with technologies at the speed of the thought.

Why Vivacis?

  • Top-notch alliances with leaders
  • Agility and Speed in delivering value
  • Resilient force for Post-COVID economy
  • Drives Customer Experience without silos
Agiloft logo

Contract Lifecycle Management (CLM)

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Vivacis has implemented several CLM Projects using Agiloft across e-commerce, high-tech and services industry.

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Creatio logo

Digital Process Automation (DPA)

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Vivacis and Creatio powered leading banks, technology companies amongst others in several verticals and industries.

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Oracle Netsuite logo

Enterprise Resource Planning (ERP)

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The newest addition to Vivacis portfolio bringing our 10 year old Oracle relationship in CX to the next level with ERP Offerings.

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Automation Anywhere logo

Robotics Process Automation (RPA)

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Automation Anywhere and Vivacis are engaged in delivering differentiated CX using powerful RPA Solutions across industries.

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CONTRACTS DEFINE WHO DOES WHAT, A DEFINED PRICE, AND OVER A SPECIFIED TIME. The businesses have gone digital years ago. Still many (including digital) businesses rely heavily on contracts, especially in their B2B relationships by using tools that are quite ineffective. Contracts must determine who is responsible when things go wrong, whether in a transaction or in the overall relationship. CLM from Agiloft powered by Virtuos Vivacis™ framework services — the digital automation solution at the speed of the thought.
EXPERIENCE EDGE

CX LEADER AUTOMATES CONTRACTS

  • AGILOFT PARTNERSHIP
  • CX LEADERSHIP
  • BUSINESS VALUE
  • CONSULTING
Certified Icon

Certified

Team of Agiloft certified developers with other CRM Practitioners engage with our Consultare Professional teams.

CEO Driven

Both of the CEOs from Agiloft and Virtuos met in Agiloft’s headquarters to kick off the partnership for a longer haul.

Powerful Partnership

Agiloft and Virtuos share a common philosophy of 100% customer success by automating building blocks of business.

Customer Success

Virtuos Vivacis has implemented several projects in the APAC region across industries using Agiloft powerful CLM Platforms.

CX Marries Digital

The world’s first CX + Digital fusion to deliver “CustomerWide” (aka Customer360) ready CLM practice.

Bridging Silos

Contracts are integral to signature customer experience. Virtuos knows it better by integrating CLM for departments.

CX is Brand

CX suffers when your contracts are not automated. Vivacis integrates CLM with CX processes across all the touchpoints.

CX as Policy Automation

Extend CLM with Policy Automation tools to help customer service solve queries with First Call Resolution (FCR).

Strategy

We map your processes on the PLUS model to deliver Organization 360 transparency and ecosystem to make CLM a core application.

Offerings

Complete CLM — Contract creation; repository; approval; fulfillment tracking; optimization; integration; technology; and continuous management.

Integration

Vivacis integrates contract data into purchasing, order management, and invoicing systems to drive automated contract compliance.

Reports and Analytics

Provide insights into risks across contracts, entitlements with financial benefits, obligations with financial costs, and the effect of new laws etc.

Domain Expertise

Strong domain in sourcing and procurement, CRM/CPQ, legal enterpriset, document management, and governance, risk and compliance.

Technical Skills

Strong CRM consulting background with more than 12 years in implementing CX Technologies across verticals in more than dozen countries.

Project Management

Experienced and Certified Project and Portfolio Management team to drive customer success during the lifecycle of a project and follow up with CXDesk.

Proven Success

Leading brands in India have accorded projects to Virtuos Vivacis to automate their Contracts using AI, BOTs, Advanced Semantics, etc.

CLM Projects

Projects

Top-notch CLM Projects

MODERN BUSINESS

DIGITAL TOOLS

  • CRM
  • BPM
  • CLM
  • ERP
  • RPA
  • DPA
Vivacis logo
  • Contract Lifecycle Management
  • Configue Price Quote (CPQ)
  • Robotics Process Automation
  • Digital Process Automation
  • Document Automation
  • eSignature
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  • Agiloft logo
  • Creatio logo
  • Oracle Netsuite logo
  • Automation Anywhere logo
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CREATIO LEADS IN THE SPACE OF LOW CODE NO CODE SPACE OF CRM AND BPM. Virtuos and Creatio working together to solve some of the major business challenges. Speeds delivery of software crucial to digital business. Every business needs new or revised software to digitize its customer engagements and operations. Core operational processes automate what we do as a business. These Low Code No Code applications automate an enterprise's most important business process(es) — those that define its purpose. Creatio CRM — Sales, Service, Marketing, and Digital Process Automation (DPA) powered by Virtuos Vivacis™ framework services — the digital automation solution at the speed of the thought.
  • VIVACIS + CREATIO
  • BPM+DPA
  • CONSULTING

Powerful Partnership
Driving Customer Success

Virtuos Vivacis and Creatio (formerly BPM’Online) have been partners for years transforming enterprise and mid-market customers across the globe.

Virtuos Vivacis implemented Creatio across wide industry segments.

  • Certified Team of over 15 Developers and Consultants
  • Top-notch Bank of India (In UAE) automates
  • A leading High-tech Education company thrives
CREATIO PRACTICE
Creatio Vivacis

BPM Goes Digital with
State of the Art Automation

Virtuos Vivacis applied Industry’s first CX fusion of technologies to map processes across business domains and departments.

See our BPM Practice in action with Applied CX.Digital Edge.

  • BPM.CX for Sales, Service and Marketing
  • 14 Days or less Implementation Cycles for each sprint
  • Strategy - Technology - Transform - Continuum Model for delivery
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Creatio Vivacis

C.Digital Mastermind
Consulting Practice

We thrive on the rich experience of CX consulting with the “Outside-in” view planning a roadmap for experience design and architecture.

Advantages of Consultare Professional Services for Vivacis + Creatio business.

  • Pace-Layered PLUS — Rapid, Agile, and Modular
  • Design with Love — Always customer is at the heart
  • Digital Engineered and Masterminded — Business 4.0 ready
Consultare Services
Creatio Vivacis
Consultare
+
Vivacis
C.Digital logo

C.DIGITAL STRATEGY

We deliver high performance and innovative Professional Services to design, build and transform your Digital Business.

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CX Primer logo

DIGITAL WORKSHOP

During the COVID and Post COVID, you can request for CX Primer worth US$2000 for FREE (Valid upto Nov 14, 2020).

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CXDesk logo

CXDESK MEANS CONTINUUM

Optimize business operations but increasing the technology adoption and meeting end customer needs in real-time.

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VIVACIS BRINGS FASTER AND QUICKER IMPLEMENTATION CYCLES TO THE MOST DEPLOYED CLOUD ERP — ORACLE NETSUITE
Digital Advertisement Icon

Advertising & Digital Agencies

Whether implementing for the first time or upgrading to the cloud, it’s a snap.

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High-Tech and Consulting

Whether you are in B2B or B2C with products or services, we have an implementation package.

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Healthcare and Beauty logo

Healthcare and Beauty

Thrive with resilient approaches from Vivacis to better care for your patients and shine new faces.

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Travel & Hospitality

Travel & Hospitality

Three verticals with emerging industry 4.0 trends Driven by our Business 4.0 Paradigm shift.

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RPA IS A FIRST AND NECESSARY STEP TO TRUE TRANSFORMATION

Unless you are a digital-first, new economy company, your contact center is littered with legacy applications. RPA is a first and necessary step in your digital transformation journey. But the journey cannot stop there. It must evolve to include deeper dimensions of automation and AI, such as chatbots for customer self-service, dynamic case management, and dynamic process management.

RPA FOR CONTACT CENTER

Best Practices for RPA in Customer Service

RPA helps onboard agents faster, boosts their confidence, increases their productivity, and allows them to deliver a higher quality of service. Virtuos Vivacis and Automation Anywhere partner to deliver digital transformation in CX.

INDUSTRIES WE SERVE

RPA for Contact Center

Vivacis unlocks greater opportunities within the contact center to make operations more customer-centric by implementing RPA, evangelizing, and driving adoption. Our industry best practices help customers fine-tune their workforce to best serve customers by extending CXDesk to harness RPA.

CXDesk + RPA

High Productivity at Low Cost

Cost savings to contain the impact of COVID-19 to boost new hires to get attracted to delivering customer service and allowing them to be more productive. Our integrated PLUS methodology helps you to apply systems of engagement by using coalesce of chatbots, decisioning, and RPA.

APPLY PLUS

BE A MASTERMIND, A VIRTUOSO

Four fabulous businesses under the umbrella of Virtuos Vivacis Digital Automation Business. We are automating with digital first, enterprise first, and Post - COVID first technologies.

CONTRACTS

Gartner ranked market leader Agiloft and Virtuos combine to deliver Industry leading Contract Lifecycle Management (CLM) solutions.

PROCESSES

Gartner ranked market leader Creatio (formerly BPM’Online) and Virtuos offer the most impactful DPA + BPM Solutions on the market.

ERP FIRST

The world’s no.1 cloud ERP for Mid-market from Oracle NetSuite and Virtuos Consultare team fuel enterprises with Cloud First ERP Strategy.

DIGITAL RPA

Automation Anywhere — the market leader and Virtuos Vivacis team offer a powerful combination of high productivity RPA solutions.

Successful Projects

At Virtuos, we believe in 100% customer success to drive organizations with “CustomerWide” digital transformation.

SEE CASE STUDIES

Our People

YOUR BUSINESS EVANGELIZERS

Experienced, smart, and highly skilled Virtuoso team is always ready to help you in your success.

MEET THE VIRTUOSO
X

CONTACT THE VIVACIS TEAM

E. vivacis@virtuos.com
P. 124- 4985500 (20 Lines) ext. 519

Virtuos Vivacis Digital Automation for The Post - COVID Economy is a perfect Recipe to save costs, and drive revenue — at the speed of the thought.

We are open at all time zones from 8 AM to 8 PM on weekdays.