Con sul tareConsultare means "Experts to consult" on Customer Digital Strategy, Operational efficiency, and Digital Workplace Transformation.Explore More
CRM DIGITALCRM Mastermind Design, Digital strategy, Implementation, and Professional Services
CUSTOMER EXPERIENCEWorld's first "CX and Digital" Fusion of technologies and transformation services
EMPLOYEE EXPERIENCEHR Technologies, Digital WorkPlace Programs, Talent Management, and EX Strategy
EVERYTHING EXPERIENCEThe Hyper Automation, DevOps, and Low-Code No-Code Technologies
KEY PARTNERSExperience Partnerships (PX) with leading brands offering software/platforms
About CRM DigitalDigital CRM Applications — Sales, Service, Marketing, and Commerce
CLOUD & IT INFRASTRUCTUREVirtuos invests in TEKCORP — Cloud Mastermind & IT Infrastructure Specialist.
VIRTUOS NEXORAMANexorama is our new model for innovating and diversifying into new areas.
ABOUT GIFTCART.COMWith huge strengths in technology, experience design, strong commitment and insight to make Giftcart.com a leading name in e-gifting globally, the team has put together some of the industry's first and unique propositions such as Personality based gifting, Gift Wizard, Gift Registry, Wish list, Event Butler, Advanced Search and more. Visit www.giftcart.com
ABOUT INDIC.COMIndic is a company that has digital experience platforms to serve a broad range of audiences with consistent, secure and personalized access to products, services, and experiences across many digital touchpoints.
Indic has a portfolio of brands in stealth mode. For more information visit www.indic.com
ABOUT SWEVEN DIGITALSweven is a brand new company with 1000+ Man years of CRM and Customer Experience Proficiency. Sweven branched out to craft a new story of Sweveners — The dreamers and doers operating in the US$1 Trillion Salesforce Economy. Sweven is headquartered in San Francisco with operations and delivery centers in India and fast expanding into other regions. For more information visit www.sweven.com
ABOUT TEKCORPTekcorp offers complete Cloud Transformation Journeys for the customers along with IT Infrastructure Services such as Networking, Storage, Security, and Trust Management across Industry verticals. Tekcorp also operates Technology Division in alliance with leading partners. For more information visit www.tekcorp.com
Com pa nyCompany with a team that has the explicit mission to change the world — big change, big objectives, a brand-new system never done before.Explore More
ABOUT VIRTUOSThe birth of an idea that stretches the Virtuosos and the customer
OUR BUSINESSThe anatomy of modern business at Virtuos — Consulting to Digital Business
CUSTOMER SUCCESSCustomer success stories, case studies, insights, and resources
CAREERSExplore an enriching and rewarding career in sales, marketing, engineering, etc.
NEWS AND EVENTSSign up for the latest news, press releases, Xonomy events, and webinars
Virtuos springs Vivacis, the newest business and “in love with Customer Success”.
What is Vivacis?
Vivacis is a Digital Automation Consulting Practice at Virtuos
High growth companies need to accelerate quickly by composing the building blocks of digital business – people, processes and technologies for efficient and effective delivery of differentiated Customer Experience (CX). Vivacis adjoins processes with technologies at the speed of the thought.
CONTRACTS DEFINE WHO DOES WHAT, A DEFINED PRICE, AND OVER A SPECIFIED TIME.The businesses have gone digital years ago. Still many (including digital) businesses rely heavily on contracts, especially in their B2B relationships by using tools that are quite ineffective. Contracts must determine who is responsible when things go wrong, whether in a transaction or in the overall relationship.CLM from Agiloft powered by Virtuos Vivacis™ framework services — the digital automation solution at the speed of the thought.
EXPERIENCE EDGE
CX LEADER AUTOMATES CONTRACTS
AGILOFT PARTNERSHIP
CX LEADERSHIP
BUSINESS VALUE
CONSULTING
Certified
Team of Agiloft certified developers with other CRM Practitioners engage with our Consultare Professional teams.
CEO Driven
Both of the CEOs from Agiloft and Virtuos met in Agiloft’s headquarters to kick off the partnership for a longer haul.
Powerful Partnership
Agiloft and Virtuos share a common philosophy of 100% customer success by automating building blocks of business.
Customer Success
Virtuos Vivacis has implemented several projects in the APAC region across industries using Agiloft powerful CLM Platforms.
CX Marries Digital
The world’s first CX + Digital fusion to deliver “CustomerWide” (aka Customer360) ready CLM practice.
Bridging Silos
Contracts are integral to signature customer experience. Virtuos knows it better by integrating CLM for departments.
CX is Brand
CX suffers when your contracts are not automated. Vivacis integrates CLM with CX processes across all the touchpoints.
CX as Policy Automation
Extend CLM with Policy Automation tools to help customer service solve queries with First Call Resolution (FCR).
Strategy
We map your processes on the PLUS model to deliver Organization 360 transparency and ecosystem to make CLM a core application.
CREATIO LEADS IN THE SPACE OF LOW CODE NO CODE SPACE OF CRM AND BPM.Virtuos and Creatio working together to solve some of the major business challenges.Speeds delivery of software crucial to digital business. Every business needs new or revised software to digitize its customer engagements and operations.Core operational processes automate what we do as a business. These Low Code No Code applications automate an enterprise's most important business process(es) — those that define its purpose.Creatio CRM — Sales, Service, Marketing, and Digital Process Automation (DPA) powered by Virtuos Vivacis™ framework services — the digital automation solution at the speed of the thought.
VIVACIS + CREATIO
BPM+DPA
CONSULTING
Powerful Partnership Driving Customer Success
Virtuos Vivacis and Creatio (formerly BPM’Online) have been partners for years transforming enterprise and mid-market customers across the globe.
Virtuos Vivacis implemented Creatio across wide industry segments.
Certified Team of over 15 Developers and Consultants
RPA IS A FIRST AND NECESSARY STEP TO TRUE TRANSFORMATION
Unless you are a digital-first, new economy company, your contact center is littered with legacy applications. RPA is a first and necessary step in your digital transformation journey. But the journey cannot stop there. It must evolve to include deeper dimensions of automation and AI, such as chatbots for customer self-service, dynamic case management, and dynamic process management.
RPA FOR CONTACT CENTER
Best Practices for RPA in Customer Service
RPA helps onboard agents faster, boosts their confidence, increases their productivity, and allows them to deliver a higher quality of service. Virtuos Vivacis and Automation Anywhere partner to deliver digital transformation in CX.
Vivacis unlocks greater opportunities within the contact center to make operations more customer-centric by implementing RPA, evangelizing, and driving adoption. Our industry best practices help customers fine-tune their workforce to best serve customers by extending CXDesk to harness RPA.
Cost savings to contain the impact of COVID-19 to boost new hires to get attracted to delivering customer service and allowing them to be more productive. Our integrated PLUS methodology helps you to apply systems of engagement by using coalesce of chatbots, decisioning, and RPA.
Four fabulous businesses under the umbrella of Virtuos Vivacis Digital Automation Business.We are automating with digital first, enterprise first, and Post - COVID first technologies.
CONTRACTS
Gartner ranked market leader Agiloft and Virtuos combine to deliver Industry leading Contract Lifecycle Management (CLM) solutions.
PROCESSES
Gartner ranked market leader Creatio (formerly BPM’Online) and Virtuos offer the most impactful DPA + BPM Solutions on the market.
ERP FIRST
The world’s no.1 cloud ERP for Mid-market from Oracle NetSuite and Virtuos Consultare team fuel enterprises with Cloud First ERP Strategy.
DIGITAL RPA
Automation Anywhere — the market leader and Virtuos Vivacis team offer a powerful combination of high productivity RPA solutions.
Successful Projects
At Virtuos, we believe in 100% customer success to drive organizations with “CustomerWide” digital transformation.
