A Strategy is about linear and non-linear innovations consistent with the organization’s business models. At virtuos, we accelerate innovation in strategically relevant areas (e.g., mobility, IOT, CX) to drive revenue and competitive advantage.
Virtuos executes strategies collaboratively with customers by creating a space for "Succeedant" workshops, "Virtuosoship" eDexterity programs, and other creative activities. We also offer an immersive technology environment for customers to experience innovations.
Virtuos is first to discover that CX and Digital cannot function in silos. Organizations must relook at the strategy to designate Chief CX.Digital Officer (CDO) to own combined and non-separable portfolio of Customer Experience + Digital Transformation.
Virtuoso team leaders stimulate idea flow: focussing time, attention and resources. We are obsessed with blockbuster ideas and always on the prowl listening to next "edge". We also iterate with creative ideas, prototypes, pilots, and experimentation.
The all-stars team fundamentally different from a normal team in order to unleash the absolute maximum business impact.
A Vivid and compelling vision for big change that acts as a magnet leveraging ambitions of employees, customers, and constituents.
Rethinking a world of infinite possibilities by igniting teams to drive innovation giving the birth of deep-dive as a process for teamwork.
In times of crisis and good times, we are there with excellent understanding and empathy for your situation to help you through the challenge.
AI has created significant efficiencies and created new products and services, but it’s perceived to be difficult to implement or mostly meeting the needs of Amazon, Google, and Microsoft, as well as some startups. Our AICCELERATE™ changes that thinking by harnessing best of AI blended and packaged to meet most needs.
Ours is a culture of innovation, digital dexterity, and engagement with regular idea jams, hackathons, and brainstorming sessions. Our digital workplace is boosting employee agility through a more consumerized work environment. We continuously explore the digital competencies needed for competitive advantage.
Our state of the art Pace layered Umbrella Strategy (PLUS) leverages bi-modal and agile techniques with foundational Enabling technologies (greater efficiency, common ideas); Systems of Engagement (unique customer processes, better customer ideas) and Systems of Insight (competitive threats, new customer ideas).
Virtuos has forged alliances with leading names in the industry: Salesforce for CRM Technologies; Oracle for CX Suite of Applications; Verint for Customer Engagement Ecosystems; and Microsoft for CRM portfolio of applications. We also work with several partners to complement our CX.Digital consulting practice.
At Virtuos we always believe that the customer wants more, not less. Our teams think about the customer in an ennobling fashion and hold them in the highest esteem. Our unique "ExperienceJob"™ architecture is designed to deliver superior customer experience with an orchestrated symphony of mens, manus, et cor.
At Virtuos, we develop vibrant, productive, and innovative teams who can choose careers from their core strengths and flair for work with options to move into other functions and other roles as their career progresses. A collaborative and meritocracy-based caring culture is creating happy moments for our customers.
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