NEXORAMANexorama is our new model for innovating and
diversifying into new areas.
ABOUT GIFTCART.COMWith huge strengths in technology, experience
design, strong commitment and insight to make Giftcart.com a leading
name in e-gifting globally, the team has put together some of the
industry's first and unique propositions such as Personality based
gifting, Gift Wizard, Gift Registry, Wish list, Event Butler, Advanced
Search and more.
ABOUT INDIC.COMIndic is a company that has digital experience
platforms to serve a broad range of audiences with consistent, secure
and personalized access to products, services, and experiences across
many digital touchpoints.
Indic has a portfolio of brands in stealth mode. For more
ABOUT SWEVEN DIGITALSweven is a brand new company with 1000+ Man years
of CRM and Customer Experience Proficiency. Sweven branched out to craft
a new story of Sweveners — The dreamers and doers operating in the
Trillion Salesforce Economy. Sweven is headquartered in San Francisco
with operations and delivery centers in India and fast expanding into
other regions. For more
ABOUT TEKCORPTekcorp offers complete Cloud Transformation
Journeys for the customers along with IT Infrastructure Services such as
Networking, Storage, Security, and Trust Management across Industry
verticals. Tekcorp also operates Technology Division in alliance with
leading partners. For more
Identify customer process gaps and what the competition is doing with your
customer. It's time for BPM Leaders to shift from an inside-only view of a process that ignores
external customers altogether or relegates them to a single undifferentiated swimlane in
diagrams.Introducing Integrated BPM.CX Process Automation Suite —
Creatio (formerly BPM'Online)
CX Integrated Intelligent business process management, the high productivity application
with low-code platform comes with hundreds of CX templates and accelerators.
Insights-driven Sales Process Management pre-configured in CRM Sales Application to
empower teams to perform better by delivering better CX during the entire sales cycle.
Business workflows mapped to processes intelligently for delivering seamless customer
service — billing, supply-chain to incident management. Your CX is now without
silos and bottlenecks.
Transactional Marketing to multi-channel engagement with options to integrate with
Social, Community, and content management to accelerate lead to revenue and optimize
Cloud-Based Dynamic Case Management
Download a complimentary copy of The Forrester WaveTM recognizing Creatio
(formerly BPM'Online) as a Strong Performer in Case Management Q1, 2018.
BPM for CRM or Customer Experience offers excellent insights on customer
adaptation to business processes and how these underlying processes have enhanced transactional
experiences and interactions. BPM engine pre-built in CX Platform helps organizations to understand
their customers' intent and how various business moments tied to operations.
Dynamic Case Management (DCM)
With UI development tooling, case engine foundation, preconfigured templates, and
frameworks DCM can abstract complexity through information and task design models.
Creatio (Formerly BPM’Online) DCM recognized by Forrester as the leading solution.
Multi-channels and Silos
Systems silos, process silos, data silos, and departmental silos harm your CX. With
BPM.CX integrated Suite, organizations can orchestrate and optimize processes across
interactions and channels, as well as between departments and teams.
Customer Journey and BPM
Customer journey mapping will be a key technique to enable the needed intimate and varied
reconnection of a process to the customer. As per Gartner, 30% of large organizations
will improve CX by integrating customer journey maps with business process models.
Virtuos Professional Services team leverages Artificial Intelligence and Analytics from
varied ecosystems to deliver highly personalized customer journeys when implementing
Creatio (Formerly BPM’Online).
CX Practice Leadership
Virtuos has 10+ years of broad expertise in implementing CRM and CX projects for over 100
leading brands worldwide. Our domain expertise in CX helps you accelerate with Creatio
CRM Experts in your Industry
We are certified professionals with blended skills in technical architecture,
integration, project management, and solution design. Our delivery models for Creatio
(Formerly BPM’Online) implementation are flexible.
Why Virtuos for Creatio (formerly BPM'Online)
Virtuos has demonstrated strengths in CX strategy & vision, industry CRM
Domain expertise and digital design capabilities along with strong Engineering competencies in
integration, customization, and digital process automation. Our 99% customer success rating is a
testimony to our game changing CRM transformation services competency.