HDFC Life Insurance

About HDFC Life Insurance

The company offers reinsurance capacity to life insurance companies in the UAE, Bahrain, Oman and Jordan and is now in the process of expanding into other jurisdictions globally. The company offers Automatic Treaty and Facultative reinsurance that maximizes the underwriting capacity of their cedents.


6 Weeks

Complete Implementation (with UAT)


Hours of Coding Effort


Percentage of “No-code” Implementation

Modules Used

  • Business Process Automation
  • Dynamic Case Management
  • Business Rules engine
  • Bulk data import and export
  • Analytics and Reportings

Challenges faced by the Company

Reinsurance Quotes managed on excel
Lack of visibility of quotes status
No reporting and analytics on approval and rejection rates
Lack of a single view of all Quotes, with statuses, for each Cedent
Manual benefit entries and manual calculations

Virtuos Approach

Virtuos implemented Creatio Sales Team for the company for their Quote Management process in order to digitalize the whole process and make it seamless and more efficient. The solution implemented by Virtuos helped the company in effective monitoring of Quote requests submitted by their various Business Development team members for underwriting. The auto-routing functionality for assigning Quote requests to multiple teams, like Actuary, Risk, and Underwriting, helped the company in reducing time lag in manual assignment.

The views created helped the company in better portfolio risk management, seamless underwriting and getting faster inter-team approvals.

HDFC Life Insurance
HDFC Life Insurance

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