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Digital CommerceRetail & E-Commerce
Giftcart

Giftcart.comisliveonaMagentoe-commerceplatformbuiltbyVirtuos.Dev

A state-of-the-art gifting experience and commerce platform for generations X, Y and Z — Magento 2 commerce, Google Cloud hosting, security and merchant accounts, all built by Virtuos, with a progressive web app for the 60% of visitors who arrive on mobile browsers.

Red Giftcart gift bag beside wrapped presents and flowers

Industry

Gifting e-commerce

Platform

Magento 2

Hosting

Google Cloud

Built by

Virtuos.Dev Engineering

Challenge & Solution

Where we started, where we shipped

The Challenge

Three months without a partner

For Giftcart, a startup, turning to its parent company to implement Magento was not the natural choice. Before it considered Virtuos, Giftcart had been scouting for partners to build a multi-brand site on Magento. Frustrated after more than three months, it relied on Virtuos' commerce and experience design DNA to craft a strategy that ran from developing the commerce platform on Magento to managing hosting and security and setting up merchant accounts. The e-gifting experiences company needed to start with Magento to reach its commerce goals.

Its list of requirements was exhaustive. Among them were a high-performance, intuitive, responsive and mobile-ready design, and a flexible platform that gave development teams more autonomy to make quick changes to the site when needed. Agility was crucial too: Giftcart's employees and outsourced developers were continually struggling to improve the site's speed, and most manual optimisation techniques hadn't made it any faster.

Giftcart's management wanted to create a differentiated story in the promising gifting-experiences industry. The functionality it needed would require significant changes to the chosen platform, Magento 2.0, which comes with robustness, scalability, an extensions marketplace and many out-of-the-box features.

Our Solution

A complete commerce platform, assembled

Virtuos built Giftcart's complete commerce platform by assembling technologies from more than a dozen critical players in the space. Hosted on Google Cloud, Giftcart.com serves thousands of customers worldwide, with several thousand products from hundreds of brands, suppliers and marketplace vendors. Virtuos' UX design team also custom-built templates for the Magento platform.

Virtuos built progressive web apps (PWA) rather than custom-built apps, which are highly restrictive in their design — Giftcart receives 60% of its traffic through native mobile browsers.

Virtuos' certified Magento 2.0+ developers work with extensive extensions to create user experiences that are intuitive and engaging. Its Magento practice is part of Virtuos.Dev Engineering.

Highlights

Built for mobile gifting

One platform, assembled from more than a dozen technologies, now carries several thousand products and serves thousands of customers worldwide — most of them on mobile.

0%

Of traffic through native mobile browsers, served by a progressive web app

0+

Critical technology players assembled into one platform

0s

Brands, suppliers and marketplace vendors

Features

Gifting, reimagined on Magento

9 Features
01

Giftwizard

A fun, interactive way to match customers with the best gift options for personality, gender and budget

02

Recipient Management

Unlike buy-sell marketplaces, gifting must deliver delight and surprise — and keep details such as the price anonymous

03

Vendor Management System

Marketplace commerce alongside in-house products, with ethnic, country- and state-specific products for every occasion from a multitude of vendors

04

Buyer Control Panel

Customers check loyalty points, shipment status, downloadable invoices, warranty cards and more

05

Personalisation Extension

Personalise a gift and see its look and feel before it ships — whether it suits the customer, or their friends. Gifts are crafted from assorted supplies, in-house designs and outsourced supplements

06

Customisation

Gift boxes, gift wraps, customised and premium boxes, packaging and more

07

Content Management System

A dynamically managed catalogue for thousands of marketplace vendors and their products

08

Inventory Extension

Barcode tracking of products in Giftcart's warehouse and in its vendors' warehouses

09

Social Channels

Every social channel, YouTube included, supported on the Magento platform

Venky Vijay Reddi

It wasn't a given that Giftcart would come to its parent company. After three months of looking for a Magento partner, it did — and we built the whole platform, from commerce to hosting, around the phone, because that is where most of its visitors arrive.

Venky Vijay Reddi

Founder & Chairman, Virtuos

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