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APPLICATIONS.GROUP

Engineering & Professional Services for Customer and Employee Engagement Technologies, Platforms, and Ecosystems.
  • CRM/CX Practice
  • CRM Platforms & Ecosystems
  • CRM Technology Services
  • Engineering Services
  • Professional Services
  • Digital Process Automation

CRM/CX Practice

A decade of #cxcitement powering more than 100 leading brands across diverse industry verticals and business domains.

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CRM Platforms & Ecosystems

Solutions leverage Salesforce, Oracle Platforms, Verint ecosystems and Creatio (formerly BPM'Online) marketplace apps to offer superior customer value at all touch points.

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CRM Technology Services

CRM and Customer Experience (CX) excellence in alliance with leading brands: Oracle, Salesforce, Verint, Creatio (formerly BPM'Online), and Microsoft.

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Engineering Services

Experience design engineering and Software development services on a #MEAN stack; Java; .Net, JavaScript, Magento, and Open source.

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Professional Services

Strategic technology transformation services including Discovery, Application Implementation, Project Management, and Delivery.

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Digital Process Automation

Creatio (Formerly BPM’Online) Studio and Virtuos’s ten years of Customer Experience (CX) capabilities enable enterprises with process automation into Sales, Service, and Marketing.

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Why choose us

Customer Success Mantra

Customer Success Mantra - Business

Business

Our #cxcitement is a compelling story appealing to business — C level executives including CEOs as CX.Digital strategies attribute to measurable maturity and sustainability of a customer-centric culture.

Customer Success Mantra - Technology

Technology

Technology is most human when it is invisible. Our alignment with CIO/CTO is about platforms, user adoption, tech stacks, deployment model, A.I and cloud. Our methodology is open, transparent, and built on PLUS Model.

Customer Success Mantra - Marketing

Marketing

The connection with CMOs is natural as they are the linchpins of digital transformation in today's world. By combining CX with Digital Marketing, we have built new capabilities on CX Audit, customer journey mapping, and design thinking.

CRM and CX Projects

Our Products, Transformation services, and insights helped more than 100 leading brands across major industries.
  • Standard Chartered casestudy by Virtuos

    CX and Contact Center Automation

  • Make My Trip Case Study

    MakeMyTrip.com halved avg. call handling time and increased revenue with CX Cloud

  • Thomascook India Casestudy

    Customer Engagement, Sales and Marketing solution

  • Flipkart Casestudy

    Streamlining customer engagement and ensuring answer consistency

  • View all Stories

Join the Customer Experience Revolution

Our Consultare Professional Services and CX.Digital Transformation strategies are your arsenals in creating experience edge. Enquire Now

Enquiry Form

Get in touch with us to know more about our application implementation and professional services. We also offer digital engineering, product development on various stacks and great experience design.