Applications.Group comprises of CRM Application Consulting, Platforms & Ecosystems, Cloud & Digital Technologies, Software & Digital Engineering, and Professional Services.
Business 3.0/4.0 CRM Operations are crucial for Customer Experience Continuum. Services Include CXDesk, O.Digital Portfolio of services, and Customer Experience (CX) to Talent Management.
CX.Digital Transformation Services include innovative CX Primer and CXNow Programs with CX Audit, Customer Journey Mapping, Design thinking, Customer Voice to Indicial Diagnostics.
CRM technology-centric implementations and the specific supporting technologies to enhance the core. Our projects involve packaged software and custom solutions.Explore
CX marries Digital creating a symphony in how you measure Customer Lifetime Value and amplify your marketing campaigns with intuitive engagement and personalization.Explore
CX design, vision and Innovation UX, Mobility and Digital Design Business consulting CX orientation
CRM technology breadth and depth Technical and Architectural Skills Experience Design Engineering
Leading partnerships Breadth of competencies 30+ Specialized Partners
Customer Trust and Partnership iShoring and VVO delivery Models Employee Digital Dexterity
(CEO.cx and COO.cx)
(CMO.cx and CXO.cx)
Virtuoso Teams differ from traditional teams along every dimension, from the way they recruit members to the way they enforce their processes and from the expectations they hold to the results they produce. Virtuos team leaders stimulate idea flow: managing space, time and processes and drawing strength from the intensity and closeness of the work.Be Virtuoso
Experiences are sensory. They are human, and the future of branding is experience architecture. It’s personal — culturally relevant and contextual. Of course, experiences are aspirational and undoubtedly intentional. Virtuos helps you design customer moments that are easy, significant emotional, frequent and convenient by building Customer Engagement Hub (CEH).See CXPrism
While hundreds of vendors harp on the core strengths of CRM/CX Software, Virtuos deliberately attempts to differentiate it by showcasing the softside of design framework. Our integrated CX.Digital capabilities and strong CRM and CX Consulting skills aligned with the flower of service blurring differences between physical and digital processes.Learn More
Sales Automation; Configure, Price, Quote (CPQ) and Sales Performance to Sales Analytics.
Web, Social and Contact Center for Customer Service and Knowledge Management to Self-Service.
Integrated Multi-channel Marketing, Loyalty, Digital Marketing and Account Based Marketing (ABM).
Online selling, Storefront Personalization, Social for Ecommerce and Web Analytics to Product Management.
Contracts, Warranty, Field force optimization, Scheduling and Mobile Service Apps to Fleet Management.
Cross-Functional Customer Analytics; Voice of the Customer; MDM, and Customer Analytics to EAI.
Want to know more? Let us together understand your company’s Customer Experience or CRM needs and areas where your next initiative should be targeted.