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Virtuos Platforms
Platforms and Ecosystems

Platform Services

Virtuos Platform Services include building Apps with Salesforce Lightning App builder; Oracle Cloud or Oracle Cloud at Customer. We also build mobile apps on Android/IOS platforms for field sales, ecommerce, customer service, logistics, etc.
Creatio
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Innovating with Creatio

Virtuos is a premium partner of Creatio enabling dozens of customers across several industry verticals to accelerate business processes such as CRM-Sales, CRM-Service, CRM-Marketing and other applications related to Supply-chain, business automation, E-Commerce Order Fulfillment, etc. For more information on how we transform visit www.uncodify.com

Engagement Ecosystems

Customer Engagement requires the multitude of integrated, yet open solutions for managing consistent interactions with customers across channels, departments, and business functions. Verint CX portfolio of ecosystems includes:
engagement ecosystems
  • Improve customer engagement

    Customer Engagement

    Omnichannel customer engagement center (CEC) with powerful Email Response Management, Chat, Knowledge Management (KM).

  • What is voice of the customer

    Voice of the Customer

    Listen, analyze, and act on the voice of the customer across all channels to capture direct, indirect, and inferred feedback.

  • Workforce Optimization

    Workforce Optimization

    Drive workforce and operational efficiencies across contact center, branch, and back-office operations complementing Customer Engagement Center (CEC).

  • Robotic Process Automation

    Robotic Process Automation

    A set of advanced capabilities that uses software robots to automate, manage and execute high volumes of time-consuming business processes around-the-clock each day.

  • Orchestrated Channels

    Orchestrated Channels

    Serve your customers with superior experience across a wide range of digital, social, and mobile channels via assisted and self-service capabilities.

BUILD A PLATFORM FOUNDATIONAL TO YOUR
CUSTOMER EXPERIENCE

Our strong expertise in CX Domain coupled with Digital Engineering skills transform your ideas to life with brand new platform that connects the dots.
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