DIGITAL FIRST™ BUSINESS

Virtuos Team attends the second Digital Marketing Summit for Marketers by Gartners in San Diego. The event was held on May 17 for three days attracting over 1500 attendees from all over the world.

In the opening keynote, Yvonne Genovese, group vice president, Gartner for Marketing Leaders, shared that 73% of marketers either own or share P&L accountability for delivering business value, putting new pressures on their ability to leverage data and innovation for growth. “Marketers sit at the epicenter of growth between the organization and the customer,” she noted.

Marketers sit at the epicenter of growth between the organization and the customer.

Virtuos team also attended its first #CXNYC in New York, organized by Forrester. It’s the most contemporary event exclusively focussing on Customer Experience Technologies and Services. About fifty of the leading vendors have showcased their technologies in the Expo.

“I have been a big fan of George Colony, the founder of Forrester ever since I have seen some of his presentations and especially the Mobile Mindshift and his book at the Dreamforce #DF14 conference. Said Venky Vijay Reddi, CEO of Virtuos. “I have stayed in the USA for the #CXNYC event attending my US Ops and meeting our Partner 24(7), who happens to be the principal sponsor for this event.”

In the evening, Virtuos CEO was invited by 247 CEO for dinner with some of the leading 24(7) customers that include SiriusXM Radio.

Virtuos meeting 247 team

The event highlights include:

60+ sessions featuring industry experts and Forrester analysts

>80% of attendees are director level and above

1,100+ CX leaders, innovators, and practitioners

>65% of attending companies achieve $1B+ in annual revenue

About CXNYC

Forrester holds CX events in various important cities worldwide. Some of the most popular shows have been CXNYC, CXSF, amongst others. For more information visit www.forrester.com

About Virtuos

Virtuos is a leading Customer Experience Transformation Consulting company with its corporate headquarters in India, and the USA serving global customers. Virtuos has four important business streams under Consultare — Consulting & Professional Services Business, Virtuos Cloud, Yippee Media, and Virtuos.iO

Virtuos Consultare

Virtuos Consultare delivers industry-specific counsel and the integrated, end-to-end solutions that support its customers' strategic, operational, and financial goals. Virtuos is an Experience consultancy that provides superior customer moments and implements leading CRM and Customer Experience Applications of its Alliance Partners. Other services include Our Industry 4.0 ready Business 3.0 operations — CX Desk; O.Digital and Talentare; Digital transformation and high-performance Customer Experience (CX) Consulting Services. Consultare flagship CXNow Program covers CX Audit; Customer Journey Mapping, and Voice of Customer Analytics.