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Beauty and brain behind your Customer Experience. It’s a blended, multi-talent and hybrid CX technology management service. Learn More
Unified Desk

Customer is at the heart of DESK

Our unified DESK — Dexterity, Expertise, Skills, and Knowledge foundation for Customer Experience Continuum operationalizes and updates CX Technologies relentlessly. It’s a perfect example of teamsport with blended and well coordinated efforts from Engineering, Customer Service, Consulting, Marketing, and Operations.
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Digitally Dextrous Workforce

02

Expertise and Experience

03

Skills and Knowledge

500K+

Hours of CXDesk delivered

CXDesk is different

We support CX Applications, Technologies & Integrations in bimodal IT environment delivering superior user experience and higher adoption levels. We use most modern Software Admin, Audit, QA, and Project management tools to offer professional, timely, and qualitative CX Continuum services. We also support new opportunities driven by mobile, IOT, social, machine learning, AR and VR and work with organizations in revamping their strategies, technologies, and architecture.
CXDesk
Engineering Architecture - (20%)
Application Support - (100%)
CX Strategy & Design - (80%)
CRM User Training - (60%)
Customer Retention

Customer Retention

We develop a comprehensive customer experience strategy that improves customer retention and revenue growth for leading brands.

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CXDESK VS. TECHNICAL OR MANAGED SUPPORT

Customer Experience Desk is neither a technical support nor a traditional managed support which every other vendor seem to be offering to customers.

Tech Support

CXDesk Technical Support
  • Reactive
  • Internal Users
  • PC-Software-Network
  • Support Software
  • User management
  • Download Applications
  • Download reports or data
  • Inside-Out approach

Managed Support

CXDesk Managed Support
  • Proactive
  • Internal Users
  • PC-Software-Network-Middleware
  • Manage Software
  • Admin management
  • Install Applications
  • Optimize reports or data
  • Inside-Out process

CXDesk

CXDesk Emblem
  • Prescriptive/Predictive
  • Internal & External Users
  • Applications-API-Architecture
  • Engineer and Manage Software
  • Admin and Workflows management
  • Implement Applications
  • Design reports and Analyze data
  • Outside-In design

Some of CXDESK Customers

  • IndiaFirst Logo
  • TanServ Logo
  • Rupee Redee Logo
  • SOTC Logo
  • Standard Chartered Logo
  • Thmascook Logo
  • TVS Credit Service Logo
  • BARC Logo

Engage with us to create Differentiation

Our Customer Experience Continuum offers synergistic value to transform your offerings and leapfrog the competition in a whole new way. Contact us