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  • ABOUT GIFTCART.COM With huge strengths in technology, experience design, strong commitment and insight to make Giftcart.com a leading name in e-gifting globally, the team has put together some of the industry's first and unique propositions such as Personality based gifting, Gift Wizard, Gift Registry, Wish list, Event Butler, Advanced Search and more.
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Virtuos Veracis launches CXDesk® and Expedience® Customer Management Operations
Gurugram, 2 April 2022

Virtuos Veracis launches CXDesk® and Expedience® Customer Management Operations

Virtuos has executed several CRM and Customer Lifecycle Management (CLM) deals from some of the iconic brands in the APAC and EMEA region. A leading Financial Services Company based out of UAE with its Indian origins has expanded the CRM portfolio to its partner network contributing to new revenue in the FY22.

China-based leading electric power generation company with its headquarters in Hong Kong has received our CRM Professional Services using Low Code No Code Platform. A leading Educational Institute has renewed its Licensing and Professional Services contract this year. Our Customer Success Team has worked hard in retaining almost all the customers in FY22 by ensuring that our customers are hugely successful with our CXDesk Services.

After the tremendous success of launching Virtuos Vivacis, Virtuos Vedam and Virtuos Vaves, now Virtuos launched Veracis Customer Experience Trust Operations. CXDesk Operations will be grouped into this new business unit to offer end to end Customer Management Operations. The CXDesk 2.0 will have additional services such as

  • AXDesk — Automation Experience Desk offering "Automation As An Experience Service."
  • BXDesk — Brand Experience Desk offering brand analytics, SEO, and Marketing Services to customers who implemented CRM Marketing Cloud or Commerce Cloud.
  • LXDesk — Learning Experience Desk offers Learning & Development Services to CRM/CLM and Other customers.
  • PXDesk — Product Experience Desk to offer Product Development & Engineering Services As A Subscription.
  • QXDesk — Quality Assurance (QA) and Testing Services will be provided as a service.

"Virtuos Veracis will be launching Expedience Advisory Services by including Talentare in June 2022. Expedience is our new business bridging the gaps between talent supply & demand and offering seamless Customer Experience Technologies, Services and Experiences aligned with our purpose—Venky Vijay Reddi, the ExperienCEO said. Expedience will also offer Professional Employer Organization (PEO) services and state of the art W.Digital Workforce Management Services."

Virtuos Veracis will be rolling out FreshCX Customer Management Services in November 2022 and O.Digital Operations. We aim to create Virtuos Veracis as an essential arm of Virtuos, complementing Vaves CXNow Digital Transformation; Vivacis Digital Automation; Vedam Digital Marketing & Commerce; Vardei IT Management.

About Virtuos

Virtuos Digital Ltd. is a leading Experience Consultancy and Digital Transformist with its global operations across US, UK, Europe, Middle East and India. Virtuos has four important business operations, namely Consultare;Exonomy; and Experience Cloud.

Virtuos Consultare

Virtuos Consultare delivers industry-specific counsel and the integrated, end-to-end solutions that support its customers' strategic, operational, and financial goals. Virtuos is an Experience consultancy that provides superior customer moments and implements leading CRM and Customer Experience Applications — Oracle CX; Microsoft Dynamics, Creatio Low Code No Code Platform & CRM Applications; Agiloft Contract Lifecycle Management (CLM) amongst other Composable Products & Services. Virtuos Consulting services include Five Fabulous business units namely — Virtuos Vivacis, Virtuos Veracis, Virtuos Vaves, Virtuos Vedam, and Virtuos Vardei.

Virtuos Exonomy

Virtuos Exonomy ideates, incubates and invests in the next-generation businesses harnessing Artificial Intelligence (AI), Cloud, ECommerce, Blockchain and Digital technologies. At Virtuos Exonomy, we manage new ventures that include VYO — the Metaverse Experiences; Giftcart — Gifting Experiences Commerce Company; Indic — the Portfolio of Experience Commerce Brands; Sweven — Salesforce CRM Mastermind services; and Tekcorp — the Technology Infrastructure and upcoming Tek.shop eCommerce Operations.

Virtuos Experience Cloud

Virtuos Experience Cloud Business is creating a brand new ABCD Strategy to launch modern Experience Applications stack. We are building AURY, a state of the art AI based Chatbot and AR/VR Systems; Brandcart.com — Experience Commerce Cloud; Cloudle — the lowcode no code platform; and Definite — the Digital Experience Platform (DXP) with integrated Digital Marketing Suite.

For more information visit www.virtuos.com