Virtuos has been growing with the portfolio of CRM and Customer Experience/Customer Service Solutions from leading Players — Kana, Maximizer, and RightNow. The company has further expanded the footprint in Sutherland Global by implementing yet another Solution for the customers’ Philippines BPO Center. Virtuos has forayed into implementing its first overseas project remotely by delivering the state of the art implementation services and training.
"Using the train-the-trainer, we have been able to train hundreds of Agents who are working on multiple customer projects." Said Amarinder Singh, Solution Lead Engineer Kana Software Practice at Virtuos. "We also have Remote Infrastructure Services by fully deploying KANA at the client-side with real-time backup and security software".
Virtuos has already implemented the excellent Customer Service and CRM Projects at some of the leading organizations in India, including Standard Chartered Bank, GE Healthcare, and Sutherland Global Chennai.
About Virtuos Solutions
Virtuos Solutions Private Ltd. is a leading Customer Relationship Management Services and Cloud Computing Technologies Company based out NewDelhi/NCR with a registered office in Hyderabad, Andhra Pradesh. The Company has been inspired by the book — Virtuoso Teams and has entered the burgeoning CRM space by addressing three important needs of growing businesses — Sales, Customer Service and Marketing. Virtuos has forged partnerships with leading Global Players in the CRM Industry namely Kana Software (www.kana.com), Maximizer (www.maximizer.com) and RightNow Technologies (www.rightnow.com)
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