"Design thinking is a human centered and collaborative approach to problem solving, using a designed mindset to solve complex problems."
Engineering must have empathy (EQ) to design and develop solutions that customers love.
Bring ideas to life by showing the big picture. Don’t tell customers what you will do, instead, show.
Iteration is nothing but preparation for success. Create prototypes to gauge peoples’ reactions.
Pay attention to surroundings, and develop attention span by having the time and space.
Agility is integral to design. There’s a need to reach and interact with customers in more ways than ever.
Happiests Team culture with elements such as communication, support, problem solving and sharing.
"There's no shortage of remarkable ideas what's missing is the will to execute them."