Virtuos

To enhance the accessibility and readability of stakeholder profiles, records, and relevant information

• Lack of a user-friendly data visualisation of stakeholder profiles and records.
• The existing data presentation with a fixed format and limited sorting options for information display in a single dimension only.
• Challenge in reading and analysing the data which is not organised well from the existing user interface.
• Challenge in reading and analysing the data which is not organised well from the existing user interface Challenge in reading and analysing the data which is not organised well from the existing user interface.
• Challenge in reading and analysing the data which is not organised well from the existing user interface.

• A modern style web-based user interface consists of side panel, communication panel, folder and filter area, and working area capable for records access and visualise in a multi-dimensional way including tiles, list and dashboard.
• The appearance of records can be sorted in a list type with configurable columns by leveraging available parameters.
• Summary of information based on the data columns is also available.
• It's possible to count the number of records with results calculation by column value.
• Data displayed in the list can be exported to Excel as an *.xls and other applicable format(s) e.g., Adobe PDF, Microsoft Word, and Microsoft Excel, etc.

To improve the user experience, operation in managing stakeholder profiles and records creation and update via intuitive human-centered operation design

• Auto-save for draft is not available.
• “Save as draft” before completing the stakeholder profile/engagement records creation is not available.
• Challenge in filtering and sorting data fields as a number of data fields designed for free text input, and some of data fields can be considered by using menu/radio buttons selection instead of free text.

• Data managed by each record page consists of record profile, connected block, workflow bar, action panel and page tabs for managing the history of activities.
• Number of stakeholder records can be imported by Excel .xlsx file to the solution platform via the web interface.
• Data records can be organised by folders structure (Static, Dynamic) based on the business needs and stakeholder management strategies.
• Data records can be marked with 'tags' for quick search and filtering.

To elevate the efficiency in locating the target information of stakeholder profiles and related records

• Limited algorithms in the combination of criteria for search (algorithms "OR" is not available).
• Frequent use search criteria combination cannot be saved for re-use- Looking for improvement of search response in terms of efficiency

• Modern search engine capable for advanced data searching by combinations of multiple algorithms.
• Data records can be filtered and searched via sections of quick, standard, and advanced filter.
• Filter settings can be saved for re-use in the future.
• Workflow for records approval with notification to approval via email integration with Microsoft.

To strengthen the usability and capability in records management

• There is only have fixed templates for data export which is insufficient in fulfilling the need of our business scenarios and events.
• Those fixed templates were created in legacy formats over a period of time.
• The existing formats and styles for data output is fixed and it is not available for change by user.

• To export data with desirable format(s) fits for use based on various business scenarios and events.
• To read and interpret the data interactively for analysis and relevant reports generation.