Myntra.com joins the league with MakeMyTrip, Flipkart.com, Fundtech, Cleartrip, BookMyShow, and several other Customers to implement a powerful cloud-based Oracle RightNow Customer Experience Suite. Myntra chose Virtuos because of the latter's strong commitment, and industry-specific experience spanning several projects.
Over the next couple of months, Myntra.com will implement and deliver superior customer experience using Multi-channel customer Service, including social for its customers.
"Myntra is a leader in the Lifestyle Apparel Category, and Virtuos is very proud to have Myntra.com as one of its prestigious customers", says Kristina Hermanns, Director of Solution Consulting. "We are quite excited to work with the talented team of Myntra."
“Myntra is a fascinating company with exemplary service standards. Said Venky Vijay Reddi. “I have personally worked on this deal with the CTO - Sachin Arora and his senior team members including the CFO to clinch the deal.”
In the last three years, Virtuos has seen that both MakeMyTrip and Flipkart cross a few thousands of licenses contributing to more than US$2 Million revenue year on year. Myntra projects a growth trajectory similar to Flipkart as the sheer volume of Myntra's fashion business grows at phenomenal speed.
Myntra is an Indian fashion e-commerce company headquartered in Bengaluru, Karnataka, India. The company was founded in 2007 to sell personalized gift items. Myntra is a one-stop-shop for all your fashion and lifestyle needs. As India's largest e-commerce store for fashion and lifestyle products, Myntra aims to provide a hassle-free and enjoyable shopping experience to shoppers across the country with the broadest range of brands and products on its portal.
For more information visit www.myntra.com
About Virtuos Consultare
Virtuos is a leading Experience Consultancy Organization based in Gurgaon, India, with interests in CRM Technologies, E-Commerce, High performance Consulting and Internet Startups.
Virtuos Solutions Private Ltd. offers Customer Relationship Management Services and Cloud Computing Technologies for a variety of industry verticals. The company is based in NewDelhi/NCR with a registered office in Hyderabad, Andhra Pradesh. Virtuos is inspired by the book — Virtuoso Teams and has entered the burgeoning CRM space by addressing three essential needs of growing businesses — Sales, Customer Service, and Marketing. Virtuos has forged partnerships with leading Global Players in the CRM Industry namely Kana Software (www.kana.com) and Oracle (www.oracle.com).
Virtuos has implemented CRM and Customer Experience Projects to some of the largest global brands. Our customers include: MakeMyTrip, Flipkart, Cleartrip, BookMyShow, FundTech, Canon Singapore, National University of Singapore (NUS), Singapore Institute of Management (SIM), NZPost, Telstra, Myntra, Standard Chartered Bank, GE-Healthcare, Sutherland Global, Party Gaming amongst several others.
Virtuos has forayed into high performance Consulting Services integrating CX and Digital through Consultare division. For more information visit us at www.virtuos.com