Oracle CX Forums were held in Mumbai and Delhi respectively on 8th August and 9th August 2012. Virtuos key Customers featured as Panelists in the CX Tour along with Venky Vijay Reddi, the CEO of Virtuos Solutions.
Oracle Customer Experience Solutions covering RightNow, InQuira, ATG Commerce, Endeca are offered as parts of Oracle's grand CRM to CX transition.
Built around the best-in-class CRM, commerce, and industry solutions, Oracle offers the most complete customer experience solution in the industry, enabling companies to differentiate themselves across all channels, touch points, and interactions. From marketing to sales, delivery to support, and initial engagement to a rewarding relationship, Oracle’s customer experience solutions deliver the business results that you want and the great experiences that the customers want.
In separate 1-hour sessions of showcase in both the events held in Mumbai and Delhi, Virtuos and some of its customers - MakeMyTrip and Kyazoonga - spoke on the significant ROI achieved by implementing Oracle RightNow Suite. Venky Vijay Reddi, CEO of Virtuos Solutions has been on the panel with the co-founders of BookMyShow.com and Kyazoonga.com — both of them have been in the movie /show ticketing business.
Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. Oracle has acquired RightNow Technologies in 2011 to bring Service Automation on the cloud.
Oracle has clients in India that include: M, WNS, Standard Chartered Bank, Siemens, Havells, HelpAge India, M3M India, MacMillan India, Reliance Capital, Borosil, Aurobindo Pharma, Pride Hotels, Kotak Securities, Nuthatch Nutricare Technologies, BPTP, Flipkart, Makemytrip, Cleartrip, BookMyshow, Fundtech, Kyazoonga, among others.
About Virtuos Solutions
Virtuos Solutions Private Ltd. offers Customer Relationship Management Services and Cloud Computing Technologies for a variety of industry verticals. The company is based in NewDelhi/NCR with a registered office in Hyderabad, Andhra Pradesh. Virtuos is inspired by the book — Virtuoso Teams and has entered the burgeoning CRM space by addressing three essential needs of growing businesses — Sales, Customer Service, and Marketing. Virtuos has forged partnerships with leading Global Players in the CRM Industry namely Kana Software (www.kana.com) and Oracle (www.oracle.com).
Virtuos has built a strong RightNow Practice for CRM Service Cloud by creating marquee clients like MakeMyTrip, Fundtech, Flipkart, BookMyShow amongst others. Virtuos will continue to strengthen its Oracle CX Practice by extending the portfolio of services and geographies.
For more information visit www.virtuos.com