Virtuos witnessed significant growth in Customer Experience (CX) Consulting practice with record revenue contributed by Cloud-based Application renewals and new acquisition of clients. All the client renewals came with an impressive 20% to 100% jump in license consumption over the last term despite a severe pricing pressure due to the US dollar surge against INR.
New Customers such as Standard Chartered Bank APAC region and Myntra.com also contributed to the revenue growth. On the Professional Services side, Virtuos continues its efforts to integrate operations with Consultare teams and emerge as a leading Professional Services Consulting Company in the space of Customer Experience. Implementation, Maintenance, and Upgrade Services also contributed to the company's growth during the fiscal year.
"In less than five years, we have grown Year on Year at an impressive 100% growth outperforming most of our competitors in our Cloud Computing CRM space." Said Venky Vijay Reddi, the CEO of Virtuos. "With a growth trajectory like this, Virtuos will be foreseeing a quantum leap performance in the next three to five years."
About Virtuos Consultare
Virtuos is a leading Experience Consultancy Organization based in Gurgaon, India, with interests in CRM Technologies, E-Commerce, High performance Consulting and Internet Startups.
Virtuos Solutions Private Ltd. offers Customer Relationship Management Services and Cloud Computing Technologies for a variety of industry verticals. The company is based in NewDelhi/NCR with a registered office in Hyderabad, Andhra Pradesh. Virtuos is inspired by the book — Virtuoso Teams and has entered the burgeoning CRM space by addressing three essential needs of growing businesses — Sales, Customer Service, and Marketing. Virtuos has forged partnerships with leading Global Players in the CRM Industry namely Kana Software (www.kana.com) and Oracle (www.oracle.com).
Virtuos has implemented CRM and Customer Experience Projects to some of the largest global brands. Our customers include: MakeMyTrip, Flipkart, Cleartrip, BookMyShow, FundTech, Canon Singapore, National University of Singapore (NUS), Singapore Institute of Management (SIM), NZPost, Telstra, Myntra, Standard Chartered Bank, GE-Healthcare, Sutherland Global, Party Gaming amongst several others.
Virtuos has forayed into high performance Consulting Services integrating CX and Digital through Consultare division. For more information visit us at www.virtuos.com