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AI Conversational Systems
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CHATBOT

AI Conversational Systems

Patented NLP and machine learning (ML) Technologies.
Aury Chatbot

AURY: Scaling the Human With Augmented Intelligence

Aury is for increasing productivity and empowering employees in Customer Service, IT Helpdesk, and Human Resources (HR). Aury is a new purpose-built digital chatbot serving a myriad of channels. We have built the Aury framework to augment humans with artificial intelligence (AI), Machine Learning (ML), and Natural Language Processing (NL) technologies. Aury is for reaching customers and employees in new contexts offering 24x7 non-stop channels that’s intuitive, conversational and sophisticated.

Pass
the Baton

Pass the Baton Icon

Break down the process into tasks

Go the
Last Mile

Go the Last Mile Icon

Human in the Loop

Take Me to
the Next Level

Take Me to the Next Level Icon

Train Me. Show me Possibilities

Symbiosis

Symbiosis

One is not possible without the other

AURY, BUILT FOR PURPOSE

We work with leading brands like Microsoft, Oracle, Google to offer top-notch chatbot deployment options. Most of the chatbots available today are based on the proprietary or fixed technologies that do not meet the dynamic and transcendent needs of tomorrow. Aury offers broadly three types of chatbot implementation choices are as under:

SaaS-like

  • Defined Integrations Icon

    Defined Integrations

  • Configuration GUI Icon

    Configuration GUI

  • Vertical Capabilities Icon

    Vertical Capabilities

PaaS-like

  • Integration Options Icon

    Integration Options

  • Configuration Admin Icon

    Configuration Admin

  • Advanced Capabilities Icon

    Advanced Capabilities

CRM Extension

  • CRM Functionality Icon

    CRM Functionality

  • Data Icon

    Data

  • Integrated Admin Icon

    Integrated Admin

NEW CHANNELS

The broad channels of conversational mediums include chatbot for messaging, Virtual Personal Assistants (VPA), Alexa or Google Voice, or Cortana powered devices. Implementation of a chatbot is more critical than technology. At Virtuos, we work with customers by building on a chatbot strategy capturing the significant touch-points of both customer and employee journeys by starting small.

How do we go with our Chatbot Strategy?

  • Pick up a specialized use-case
  • Expose to limited Audience
  • Consider specialist users as the best option
  • Prioritize if it’s informational OR transactional
  • Define and scope to limit the need for integration
  • Gauge user experience analytics and improve

Messaging

Virtual Personal Assistants (VPA)

Voice Enabled Speakers

New Appliances

DEPLOYING AURY CHATBOT

At Aury, we offer configuration, admin tools, accelerator, operational services. We also offer flexibility, customization, operational control, and integration options. Have you deployed a Chatbot or Virtual Assistant?
What kind of Conversation is Needed?
Conversation Diagram

Manage the Human Relationship to AI and Robots

Technlogy as tool icon

Technology
as tool

Technology as a subordinate icon

Technology as a
subordinate

Technology as a social peer icon

Technology as a
social peer

Customer Issues

  • Trust, safety
  • Attitude to "things" and "intelligence"
  • Weaker personal relationships

Employee Issues

  • New working practices and skills, deskilling of some roles
  • Change in field workforce role from "heroes" to "replacers"
  • Opaque systems and recommendations

Language Support is not a checkbox!

Dialects, Misspellings, Slang, Vocabulary for Domain, Translation and Feature Compatibility all matter.

Language Support
Scalability Matters

Scalability Matters

Intents, Users, Locales, Languages, Use Cases...

Aury Chatbot Professional Services

Configuration, Admin Tools, Accelerator, Operational Services

Config icon

Config

Admin icon

Admin

Accelerator icon

Accelerator

Analytics icon

Analytics

Support icon

Support

Aury Chatbot Framework

Flexibility, Custmization, Operational Control, Integration Options

NLP icon

NLP

Data icon

Data

Conversation icon

Conversation

Logic icon

Logic

Integration icon

Integration

Multilanguage icon

Multilanguage

Channels icon

Channels

CONSIDER MULTI-EXPERIENCE CHATBOT

We deliver intuitive User Experience (UX) for making a dialogue with personality and cultural nuance. We work with the organizations by aligning Chatbot use cases with business metrics, organizing AURY like their product – for continuous improvement, and with a permanent team that measures and improves. CONTACT US FOR A DEMO

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