Consulting
Strategy and roadmap across every experience.
VDC.FourExperiences.OneTransformationPartner.
VDC is Virtuos' flagship digital consulting firm, helping enterprises design, build, and scale customer, employee, and AI-powered experiences.
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Projects Delivered
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Core Values
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Four Experiences. One Connected Circle
Business transformation happens when every experience works together. VDC unifies customer, employee, agentic, and enterprise experiences.
Every interaction a customer has with the brand — sales, service, marketing.
CX
EX
AX
XX
Four businesses, built around four experiences.
Business transformation happens when every experience works together. VDC unifies customer, employee, agentic, and enterprise experiences.
Customer Experience
CX Business @ VDC
CRM & Customer Experience Consulting Services
Fusion CX — Service, Sales & Marketing
CRM Consulting
Dynamics CRM
CRM Sales, Marketing & Customer Service
Sales, Service & Marketing
Experience Transformation Consulting
Agentic AI Customer Experience
Brand Experience
Experience Apps
BuiltOnTheWorld'sBestPlatforms
VDC delivers enterprise transformation through certified partnerships and trusted technology platforms.
A DNA Built For Trust At Scale.
VDC earned enterprise trust through years of proven transformation across four experience domains.
CSAT
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Global Partners
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Countries Served
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Unicorns Serving
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Trust isn't a claim. It's a system we run.
Every VDC engagement is built on Virtuos DNA—where experience comes first. We combine deep platform expertise, transparent delivery, and accountability from start to finish.
Trust grows through measurable outcomes, strong partnerships, and transformation that lasts beyond go-live.
CRM / Customer Experience
Sell, serve and support as one.
WorkOS & Future of Work
Run the work, not the tools.
Agent Business
Agents that do the work.
CLM & Project Excellence
From signature to obligation, automated.
Five Ways We Work With You
Advisory
Independent guidance on platforms and priorities.
Implementation
Hands-on delivery across CRM, EX, AI and Ops platforms.
AI Architecture
Designing the agentic and AI layer that scales safely.
Digital Transformation
Enterprise-wide change, from strategy to adoption.
Deep Expertise, Wherever You Compete.
Four Transformations,
Four Different Worlds.
A snapshot of how VDC's four experiences come to life across industries.
Experience FlowsAutomationCX
Banking & Financial Services · CXView case study
Standard Chartered automates with Experience Flows.
Standard Chartered partnered with VDC to automate high-volume customer journeys using Experience Flows — turning multi-step service processes into fast, consistent, digital-first interactions at scale.
Journeys automated
Multi
Enterprise rollout
Scale
Digital TransformationTravelCX + Ops
Travel & Transportation · XXView case study
Thomas Cook transforms its travel business with VDC.
Thomas Cook engaged VDC for a wide-ranging digital transformation of its travel business — modernising customer journeys and operations to compete in a digital-first travel market.
Transformation
End-to-end
Industry focus
Travel
VDC · Virtuos Digital ConsultancyFour Experiences. One Partner
Four Experiences. One Partner
Who Delivers All Of Them.
Whether it's customer, employee, agentic or everything else — VDC brings the platforms, the partnerships and the DNA to transform it.