Virtuos bags a Multi-channel Customer Service CRM contract from a leading BPO
January 25th, 2008, Chennai: Virtuos Solutions bags a major Customer Interaction centric Multi-channel CRM from a leading BPO in Chennai, India.
It has been one of our second success in less than three months bagging another important contract from a leading (One of the top 50 Outsourcing Companies globally) BPO based out of Chennai. And we are pleased with our progress" says Venky Vijay Principal Consultant at Virtuos Solutions.
The Integrated Response Management deployed over 35 Agents (Concurrent users) is being implemented by Virtuos through off-shore methodology.
About Virtuos Solutions:
Virtuos is a new generation Company turning a new leaf in the internet, redefining Customer Experience and Customer Relationships on Demand.
Founded by the Virtuoso Teams
the Company delivers information-driven business
solutions to achieve its customers'
strategic objectives. At Virtuos,
we help our customers innovate their
businesses to achieve extra ordinary results from
their very own customer relationships, business
operations and technology investments.
As a trusted advisor
to our customers, Virtuos partners
with the very best to plan and execute
a cutting edge solution to the growing organizations by blending our know-how of
the business of technology and our
thought leadership in delivering high
impact performance. Virtuos has a broad range of
marketing and technology capabilities
led by experienced Virtuoso professionals drawn from the diverse domains. Our Virtuoso Teams attempt to surprise
customers by stretching their expectation and
appeal to the sophisticated.
Thus our approach is different from other
consultancies since we assume different kinds
of roles, and use different management tools,
than do leaders of traditional teams. This
way it allows us to create the right teams based on our customer's
unique needs. In other words, our customers will
always get the best professionals devoted
throughout our engagements to drive tangible
returns on their portfolio of marketing and
technology investments.
Virtuos picks up only quality engagements for very few elite customers who can appreciate the richness of an aggrandized proposition that our Virtuoso teams cherish to offer. Through our Customer-on-Demand Innovation (CODI), we help our customers serve their customers, and build enduring relationships. Download the white paper on CustomerOnDemand 
Virtuoso Teams have demonstrated their commitment and understanding of cutting edge technologies by executing some of the major projects for the customers in various verticals.
Customers-by-industry
Virtuos
has highly influential consultants, Business Architects and Industry Veterans as part of its Core Team to advise its customers
on prolific technology adaptation, business
strategy, Outsourcing (KPO) and ePlatforming & digital interactive solutions.
Virtuos consulted Companies remain Virtuoso, and we always strive to achieve this key differentiation. Learn more.
