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Mobile Customer Experience
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Mobile Customer Experience
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Mobile is arguably the next customer experience frontier. Today, consumer use of the mobile web and mobile devices is ramping fast, with smartphones delivering an internet experience approaching that of a PC. How do you tie your existing customer service offerings with mobile devices and become a leader in the mobile customer service?

Business Challenges

  • Tying your mobile app strategy into existing customer service infrastructure
  • Delivering customer service over a rapidly growing number of mobile devices
  • Providing customer support over native mobile apps, mixed mode apps and the mobile web

Solution

As part of our Customer Experience suite, we enable you to engage and support your customers no matter what mobile web-enabled device they prefer. Whether they access the web via smartphones, game consoles, tablets, or GPS systems, with Virtuos, you can quickly deliver the same exceptional customer service.

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