For over 10 years, RIGHTNOW™ has remained the leader in Service Centric Customer Relationship and Customer Experience Management. Virtuos has partnered with RightNow Technologies in India to offer complete portfolio of CRM and Customer Experience Management Solutions.
RightNow offers on demand CRM software and services that make it easy and enjoyable for your customers to do business with you. By using RightNow CRM software, you'll encourage customer loyalty by providing a competitively superior customer experience to your customers:
- On their terms
- 24x7x365
- At every touch point
- Every single time
RightNow CRM roots are in eService and web self-service. RightNow knows that service is the most important facet of customer experience—so it continues to build state of the art suite CRM products based on that premise. RightNow CRM software suite includes:
- RightNow Service
- RightNow Marketing
- RightNow Feedback
- RightNow Sales
- RightNow Voice
More than 1,800 corporations and government agencies world-wide depend on RightNow to help them provide exceptional experiences. You can depend on us too.
RightNow's on demand customer relationship management (CRM) software provides the strategies, technologies, and applications needed to precisely manage the customer experience you provide. It enables you to understand, anticipate, and respond to your customers' needs in a consistent way, across all channels of communication, opening the door for gains in customer advocacy and the most efficient business processes. Our customer relationship management solution seamlessly integrates service, sales, marketing, feedback, and voice functions so your frontline employees have the ability to access and update consolidated customer information.
RightNow's CRM software and services uniquely empower your company to consistently deliver a differentiated quality-of-experience. It does this by enabling you to:
- Precisely design all of your frontline service, sales, and marketing experiences across all communication channels from the customer point-of-view
- Consistently execute those designed experiences with maximum cost-efficiency
- Closely monitor your effectiveness to drive continuous improvement in quality and efficiency
Next steps:
Virtuos recognizes that enterprise software can present unending complexities and frustrations right from the integration to deployment. We offer the significant expertise and skill required to implement, customize, and upgrade enterprise software. And by offering unprecedented levels of flexibility and knowledge, we can ensure the rapid deployment of specific technologies within the context of your specific IT environment—all at a reasonable price.
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For more information on how Virtuos Consultants can help you with your enterprise software needs, please contact us. |
