Contact Management, Opportunity Management, Sales forecasting, Territory Management, AI for Sales.
Case Routing, Knowledge Management, Live Agent, Communities, Field Service, Social Customer Service, Analytics.
Campaigns, Segmentation, Personalized Emails, Cross-Channel Marketing, Social Media Marketing.
Self-service, Case tracking, Case escalation, Integration with E-Commerce platforms, Chatter, brand customization.
Make data-driven decisions, get contextual answers and reports which are mobile-first and optimized for tablet, phone and watch.
Easy way to build mobile apps, native integration, enhance mobile experiences, Extend and connect with powerful APIs, Connect any product, device, and even wearables.
Virtuos has been a Salesforce partner since 2015 and has implemented multiple projects on Salesforce platform in verticals like E-Commerce and Higher Education. Virtuos has a dedicated team of Salesforce experts having Admin 201(ADM 201), Platform Developer 1 (PD1), Developer 401(DEV 401) and Sales and Service Cloud certifications with a combined experience of more than 25 years in designing robust Solution Architectures.
Virtuos has developed CampusYes on Force.com platform. The solution has been specifically designed to cater to the needs of Higher Education institutes. CampousYes offers a complete Student Lifecycle Management solution from Student Recruitment, credit management, Student Success, event management, eLearning, Alumni and Donor Management and Feedback management.
It has been identified in various researches that creating individual customer perception "scores" offers interesting new additional insights for an organization, but calibrating the scores and recognizing how it is best used are still not well understood. This is where Indicial comes in.