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Home >> Virtuos University  >>  Education

Select the role that best describes your position and then seek the different courses or programs that we have outlined along with the options of delivery channels available. You can also request custom training designed to meet your organization's unique training needs. Students out of their College/University with Engineering (B.S, M.S or B.Tech or B.E with Computers/IT/IS or Software) and/or Management (MBA or Post Graduate Diplomas with Marketing/IT/IS as specialization) can also seek custom designed or standard training courses by choosing “custom” below.

 
 
 
Administrator

Administrator

Learn basic administrative functions and provide superior service through implementation of RightNow CX.

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Developer

Developer

Explore terminology and key concepts of Customer Portal and learn procedures for its implementation.

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Business Analyst

Business Analyst

Attend training to learn how to navigate the Reports Explorer and create reports.

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Marketer

Marketer

Learn how to create and execute effective communications to drive web traffic and sales.

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Customer Service Rep

Customer Service Rep

Discover best practices for responding to customer incidents and proposing incident responses.

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Trainer

Trainer

Schedule a training session and learn how to create course and presentation materials to train your staff.

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Custom

Custom

Request a custom onsite or virtual training, designed by our expert training staff to meet your specific needs.

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