
Virtuos has established premium and certified business partnerships with the following Market leaders in their respective areas. With these Technology Partners, Virtuos in select markets delivers industry-leading business solutions. Virtuos Consultants and Project Management teams are fully certified by these Technology Partners for reselling, implementing and supporting the Solutions. Virtuos undertakes to deliver end to end solutions on partner technologies ranging from consulting, professional services, customizations & upgrades, project management to tranformational services.
KANA is a world leader in multi-channel customer service. KANA's integrated solutions and Service Experience Management (SEM) allow companies to deliver consistent, managed service across all channels, including email, chat, contact centers and Web self-service, so customers have the freedom to choose the service they want, how and when they want it. KANA's clients report double-digit increases in customer satisfaction, while reducing call volumes by an average of 20%. KANA's award-winning solutions are proven in more than 600 companies worldwide, including more than half of the world's largest 100 companies.
Kana Software is headquartered in USA with global presence in Europe and Asia Pacific and it has received industry recognitions from Forrester, Gartner and other research organizations as being the leader in Service Experience Solutions space.
Virtuos has implemented several Kana Solutions at leading Banks, Contact Centers and Online/Gaming Industry. All of our projects with Kana delivered highest ROI.
KANA Corporate Profile
Maximizer Software Inc. is a leading provider of proven and affordable customer relationship management (CRM) and contact management solutions that help small to medium-sized enterprises improve sales, streamline marketing, and enhance customer service & support. Maximizer Software has helped over 8,000 Maximizer Enterprise™ customers and over one million Maximizer™ users grow their businesses by building profitable customer relationships with award-winning solution.
Maximizer Software is a worldwide organization with Business Partners and offices in its three regions: Americas, Europe/Middle East/Africa (EMEA), and Asia. Customers include leading companies such as Siemens, Ipsos-Reid, Nestle Clinical, Ericsson, HSBC, Singapore Airlines, Cathay Pacific, William Mercer, and Bank of New York.
Virtuos has implemented Maximizer Solutions both in the Enterprise (including Fortune 500) and Small & Medium Business (SMB) space.
MAXIMIZER Corporate Profile
RightNow is a provider of on demand customer experience solutions that help consumer-centric organizations deliver great customer experiences. Founded in 1997, RightNow is headquartered in Bozeman, Montana, employs more than 800 people, and serves nearly 2,000 organizations worldwide. RightNow is listed on the NASDAQ under the symbol RNOW and recently been part of Nasdaq index.
RightNow is helping rid the world of bad experiences one consumer interaction at a time, 8 million times a day. RightNow CX, the customer experience suite, provides what an organization needs to deliver exceptional customer experiences across the web, social networks, and contact centers, all delivered via the cloud. With more than eight billion consumers served, RightNow is the customer experience backbone for nearly 2,000 organizations around the globe.
Virtuos has implemented several projects with RightNow, and one of the projects that Virtuos implemented in 2009 has been the Asia's biggest Ondemand CRM on the cloud in the Travel industry.
RIGHTNOW Corporate Profile