Predict customer intent based on customer activity, our unique Intent Tags or enterprise data and provide the next-best action in any channel.
Natural language technology provides conversational experiences for chatbots as well as speech that’s powered by Microsoft’s most advanced DNN TECHNOLOGY.
Leverage predictive models that anticipate a customer's true intent and determine in real time who to engage, when to engage, and what to recommend.
Combine channels or shift customers from one channel to another to drive more meaningful experiences to help customers get things done.
Discover customer personas and understand what customers want. Offer the ads that customers will engage. 7 develops ad elements for consumer personas and then uses predictive models to make a real-time selection of ads.
7 is a Global Leader in Customer Experience Solutions and is redefining the way companies interact with consumers. Virtuos has partnered with 7 as a part of its B3O operations which works on defined business outcomes for an organization by introducing technology and consulting services.
The predictive chat solution maximizes online revenues by targeting and engaging the right customers at the right moment using intent-driven prediction backed with a strong AI and Machine learning platform.
Virtuos leverages the best in the industry technology provided by 7 to define Customer Personas, define actionables for each identified business moment and automating the next-best-step which redefines the CX journey.